- EPS Corporation (Dahlgren, VA)
- …issues, ensuring operational efficiency, and maintaining high levels of user satisfaction within theNetwork Enterprise Network (NEN)environment. Requirements Key ... support when necessary while maintaining communication with the end user . + Support user account management, system access, and password resets in compliance… more
- Truist (Richmond, VA)
- …for Copilot M365 and Viva deployments, ensuring smooth onboarding, issue resolution, and user enablement. You will serve as the first line of support for Copilot ... SLA for Viva and Copilot. 2. Collaborate with Product Manager to maintain user documentation. 3. Interpret and analyze data to identify improvements and influence… more
- Amazon (Arlington, VA)
- …interface for internal customers while systematically improving platform operations and user experience. Working within the US NSD Technical Program Management team, ... Access Management & Security Compliance - Own and execute user access audits for CRM and analytics platforms -...role - IT security and access management experience, including user provisioning, audit processes, and compliance frameworks - Strong… more
- M. C. Dean (Vienna, VA)
- …will have a keen ability to research, empathize with, and translate user needs into prioritized, clearly defined product requirements that are understandable by ... document, and communicate customer needs, translating requirements into features and user stories and drive the technical team's understanding of requirements. +… more
- Coinbase (Richmond, VA)
- …the ideation, development, and execution of features aimed at improving critical user journeys and driving trading efficiency. Additionally, you will leverage your ... Lead the development of features aimed at improving critical user journeys for traders. Identify pain points and ...user journeys for traders. Identify pain points and user motivations to make trading, which some think is… more
- L3Harris (Ashburn, VA)
- …a critical hands-on role in both developmental flight test events and end- user integration, testing, and training events. Operating across lab and field ... Train end-users in the maintenance, operation, and troubleshooting of UAS, associated user interfaces, and proprietary software; ensure user proficiency and… more
- Mastercard (Arlington, VA)
- …a skilled Lead Front-End Developer to create intuitive, accessible, and engaging user interfaces that connect users seamlessly to AI-powered capabilities. You'll be ... Lead Front-End Developer, you will design, develop, and optimize the platform's user -facing components. You will work closely with UX designers, backend engineers,… more
- NANA Regional Corporation (Arlington, VA)
- …teams to identify issues/problems, trends and rectify recurring issues for the end- user environment. + Provide thorough, in-depth, user support, format and ... load user data into customer tools. + Complete root cause analysis and diagnostics for IT related problems and issues utilizing remedy or procedures such as an After-Action Report. + Maintain a customer satisfaction rating of satisfactory or higher. +… more
- Arena Technical Resources, LLC (Lorton, VA)
- …classified networks. This role combines system administration, troubleshooting, and user support responsibilities to maintain operational integrity and compliance. ... system usage and performance reports from formatted data sets. - Perform user management functions across multiple environments, including provisioning access to the… more
- Coinbase (Richmond, VA)
- …*team-the central system that will power all rewards, promotions, and user bonuses across Coinbase. Your mission is to build the *"incentives-as-a-service" ... systems* that deliver the right offer, to the right user , at the right time. *We have three key...You have built or managed systems related to rewards, user bonuses, loyalty programs, or complex pricing. * Deeply… more
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