- Bank of America (Richmond, VA)
- …by the Product teams. Our Operations team is responsible for level-2 end- user support, code migration/release support as well as production availability for over ... access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation… more
- CACI International (Arlington, VA)
- …project scope and vision. * Clearly identify project stakeholders and establish user classes, as well as their characteristics. * Conduct interviews to gather ... user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. * Identify and establish… more
- CVS Health (VA)
- …internal and client users inquiries through coaching and mentorship to enable end user success. . Developing and/or updating reporting to support user inquiries ... for timely response . Facilitating and/or recording trainings on technical tools; producing professional and concise communications and/or job aids for process and system change management . Partnering across boundaries to manage multiple priorities to… more
- General Dynamics Information Technology (Quantico, VA)
- …**Job Family:** Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - ... VA. + Initiate and resolves service request/problem incidents + Consult with the user community to resolve technical problems and answer queries by telephone or… more
- Meta (Richmond, VA)
- …using a wide variety of methods 4. Design studies that address both user behavior and attitudes 5. Effectively manage and prioritize research plans through ambiguous ... 9. Bachelor's degree with 4+ years of relevant experience within user experience, applied research setting and/or product research and development, Master's… more
- Three Saints Bay (Springfield, VA)
- …ability in the efficient use of Security Case Management Systems. 8. Experienced user of Microsoft Office suite applications. 9. Experienced user of NP2, ... DISS, and NBIS applications, with special emphasis on e-App, JVS, and CVS. 10. Demonstrated ability to articulate and grammatically compose content using the English language. 11. Ability to multi-task and handle heavy workloads. 12. The PSS must be favorably… more
- The Boeing Company (Chantilly, VA)
- …including detailed software design, coding, and testing of customer desired features/ user stories. + Briefing software designs and demonstrating software release ... preferred. + Familiarity with Agile or SAFe practices, including daily standup, User Stories, Sprints, and Release Planning + Security Certification such as… more
- Chenega Corporation (Arlington, VA)
- …systems, programming, and operations documentation, procedures, and methods, including user and reference manuals. **Responsibilities** + Maintain a current internal ... + Prepare and maintain systems, programming, and operations documentation; including user manuals + Provide or coordinate special documentation services as required.… more
- Southland Industries (Dulles, VA)
- …effective collaboration and communications between the IT organization and the user and customer communities. **Qualifications** + Bachelor's degree in information ... solutions in business terms, establish rapport and persuade others + Strong customer and user experience focus + Ability to adapt to a wide range of activities… more
- Humana (Richmond, VA)
- …friction points, opportunities for improvement, and root causes impacting user experiences. + Synthesize and communicate insights through compelling storytelling ... to influence cross-functional teams and drive user -backed optimizations. + Stay current with industry trends, emerging tools, and best practices to enhance VoC… more