- General Dynamics Information Technology (Chantilly, VA)
- …translation (eg mockups for GUI changes). + Creation of requirements in Confluence and user stories in Jira. + Decomposition of a process or large requirement in to ... Alerts from monitoring tools. + Testing support, including requirements verification and user acceptance testing. + Support for escalated help tickets (tier 2),… more
- BAE Systems (Quantico, VA)
- …Government supervision, guidance, and approvals. f. Assistance in resolution of user questions/problems regarding installed systems and equipment. g. Corrective and ... tape backup server, tape backup library, and tape workstations used to archive user data and perform system backups, refilling the inventory of blank tapes, managing… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while… more
- Lumen (Richmond, VA)
- …for technical justification, impact on platform stability, performance, and user experience. + **Continuous Improvement:** Identify opportunities to improve the ... coupled with strong working knowledge of web development technologies, user experience design & research, modern software development methodologies (Agile,… more
- ADP (Norfolk, VA)
- …large scale network security technologies to both infrastructure, application and user populations. + Prior experience in multi-vendor networking technologies + I ... ideas to find the best solution. + **Deliver at epic scale.** We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of… more
- Eliassen Group (Richmond, VA)
- …. This role will be responsible for managing system configurations, user access, integrations, and supporting business process optimization across finance ... , including module setup, workflows, and automation rules. + Oversee ** user access management** , security roles, and permissions. + Administer integrations… more
- CACI International (Sterling, VA)
- …and maintenance of deployed systems. **What you'll get to do:** + Support critical end user applications and work in a highly Agile environment as both a mentor and ... teams + Report metrics, assess system data, analyze error logs, & capture user reports + Responsible for operations support metrics and Portfolio service desk ticket… more
- Arena Technical Resources, LLC (Springfield, VA)
- …and Linux O/S systems. - Within established procedures, responds to end user requests for technical support and assistance. - Support off-hours maintenance ... systems. - Develops and conducts tests to ensure systems meet documented user requirements. - Identifies, analyzes, and resolves system problems. - Provides… more
- BAE Systems (Sterling, VA)
- …various additional A&A related documents such as Contingency Plan (CP), General User Guide (GUG), Privileged User Guide (PUG), Standard Operating Procedures ... (SOP s), etc. + Support Accreditation and Authorization (A&A) reviews by ISSO/M, as well as the Security Controls Assessor (SCA) + Document the Plans of Actions and Milestones (POA&Ms) implementation responses or mitigations, as well as provide all required… more
- Bowman (Reston, VA)
- …+ Prototype and test AI use cases, evaluate feasibility, and iterate based on user feedback and performance. + Ensure AI solutions are reliable, secure, and aligned ... of deployed tools. + Document system design, implementation details, and user guidance to support scalability and adoption. **Success Metrics and Competencies**… more