- Intermountain Health (Richmond, VA)
- …works on small defined elements of large projects to create end user solutions. + **Requirements gathering:** Under supervision, gathers and documents requirements ... through stakeholder identification and interviews, research, competitive analysis, and user feedback. Works to align requirements against best practices, system KPIs… more
- General Dynamics Information Technology (Springfield, VA)
- …2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user device equipment consists of workstations ... in all stages including unpacking and setup of end user devices + Resolve IT incidents from cradle to...the UDS contract + Install application software on end user device workstations via scripted install packages + Inventory… more
- General Dynamics Information Technology (Fairfax, VA)
- …Business Process Analysis **Skills:** Atlassian JIRA,Create User Stories,Process Improvements,Requirements Analysis,Requirements Gathering **Experience:** 5 ... Developing, documenting, and providing technical review and validation of user stories and to-be process flows based on business...a solution that will meet business requirements and fulfill user stories. + Participating as a domain expert in… more
- SAIC (Norfolk, VA)
- …IT issues accurately and promptly + Takes detailed notes of the problem the user is experiencing, determines steps they can take to resolve the issue, and manages ... the flow of incoming support requests + Interacts with the end- user to resolve the user 's technical issues + Remotely accessing the user 's computer and… more
- System One (Ashburn, VA)
- …like IVR. * Write conversational content that aligns with our brand voice and user needs. * Work closely with product managers, engineers, and researchers to define ... and implement conversation strategies. * Use data, user research, and testing to iterate and improve conversations over time. * Define intents, utterances, and… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …by job duties and ongoing organizational projects. Major Duties & Responsibilities End User Support: + Work alongside the team to provide helpdesk coverage during an ... various channels (email, phone, chat, and web-portal). + Manage user requests for assistance via Atlassian service desk platform,...to resolve most support requests during first contact with user and works with the Manager of Service Delivery… more
- GovCIO (Hampton, VA)
- …may include but are not limited to: + Translates complex data into user -friendly text for print and electronic publications, such as technical journals, user ... or attending meetings + **Content Development:** Writes and edits technical documents, user guides, reports, FAQs, and online help content. + **Simplification &… more
- Meta (Richmond, VA)
- …this web page. **Required Skills:** Product Designer Responsibilities: 1. Design digital user interfaces, create graphics, and design new experiences or layouts that ... product managers, engineers, UX researchers and content strategists to iterate and oversee user experience of a product from conception to launch. 7. Give and… more
- Meta (Richmond, VA)
- …this web page. **Required Skills:** Product Designer Responsibilities: 1. Design digital user interfaces, create graphics, and design new experiences or layouts that ... product managers, engineers, UX researchers and content strategists to iterate and oversee user experience of a product from conception to launch. 4. Give and… more
- Meta (Richmond, VA)
- …this web page. **Required Skills:** Product Designer Responsibilities: 1. Design digital user interfaces, create graphics, and design new experiences or layouts that ... with product managers, engineers, UX researchers and content strategists to oversee user experience of a product from conception to launch. 4. Telecommuting from… more