- EPAM Systems (Mclean, VA)
- …Workflows. + Utilize UI Builder to design and configure modern, scalable user interfaces. + Collaborate with stakeholders to gather requirements and translate them ... into technical solutions. + Support CSM (Customer Service Management) implementations with configuration, customization, and integration. + Explore and implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience. +… more
- Leidos (Hampton, VA)
- …+ Assistin developing comprehensive training guides and in-tool tooltips to enhance user understanding and adoption of key features, ensuring clear, concise, and ... actionable instructions for both new and experienced users. + Applicants should possess familiarity with actions and initiatives such as Open Architecture (OA), Disposition of Forces (DOF)DOF TURBO, ArcGIS, data analytics, Titan/JIRA, and various C2ISR… more
- Chenega Corporation (Arlington, VA)
- …security policies, NAT rules, decryption, and application-based controls (App-ID, User -ID, Content-ID) + Monitor and analyze firewall logs, threat intelligence ... feeds, and traffic flows to proactively identify and mitigate risks. + Other duties as assigned. **Qualifications** + Bachelor's degree in network management or other related fields + 8+ years of professional experience in network engineering and NGFWs +… more
- CVS Health (VA)
- …are successfully backed up to the appropriate media + Create, change, and delete user accounts per request. + Provide Tier III/other support per request from various ... constituencies. Investigate and troubleshoot issues. + Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. **Maintenance** + Apply OS patches and upgrades using Azure Patch Management on a regular… more
- Eliassen Group (Richmond, VA)
- …complex datasets. + Support total experience initiatives including customer experience, user experience, and human centered design through focus groups, metrics, ... wireframes, mockups, and information architecture. + Develop reusable code libraries and best practices for modernization and innovation development and deployment. + Mentor junior data scientists and guide adoption of new technologies and techniques. + Stay… more
- ICF (Reston, VA)
- …services company that partners with clients to modernize digital systems, improve user experiences, and drive mission impact. The Digital Modernization Division at ... ICF is a rapidly growing, technology-driven team delivering strategic IT and consulting solutions to public and private sector clients. As part of this team, you'll help transform how organizations operate in a digital-first world-building scalable, secure,… more
- Arena Technical Resources, LLC (Mclean, VA)
- …team of engineers and designers to understand business requirements and user experience goals. -Provide recommendations for continuous improvement. -Provide ongoing ... maintenance, support, and enhancements in existing systems and platforms. -Troubleshoots complex problems and provides customer support for software systems and application issues. First Name Required Last Name Required Email Address Required Phone Number… more
- GovCIO (Hampton, VA)
- …and Access Management) that involves securing digital access by managing user identities, credentials (passwords, biometrics, PIV cards), and permissions, focusing ... on provisioning/deprovisioning, policy enforcement, Zero Trust principles, and ensuring compliance for critical systems. Duties include managing identity lifecycle , access requests , MFA , RBAC , auditing access , and troubleshooting security issues. **Key… more
- SAIC (Quantico, VA)
- …maintain detailed technical documentation, including design specifications, test plans, and user guides. + Generate and present reports on system performance, usage ... metrics, and project status. **Qualifications** It is required that the ServiceNow Software Engineer Senior have the following qualifications: + BA/BS in Computer Science, Information Technology, or at related field. + Nine (9) or more years of hands-on… more
- Capital One (Richmond, VA)
- …include: Provide technical support through remote access tools to resolve internal end user issues and achieve first call resolution Monitor and respond quickly and ... effectively to tickets, calls, chats, or in-person service requests Interact with end users via soft phone or chat modules to resolve software and hardware issues Utilize Service Now as the ticketing tool to track and escalate tickets for end users Assist with… more