- Excelsior Orthopaedics Group (Amherst, NY)
- …IT teams and other departments to improve service delivery and manage end- user communication during incidents or outages, ensuring transparency and timely updates. ... process improvements to enhance IT Service Desk efficiency and user experience. + Identify recurring issues and work with...+ Bachelor's degree in a related field preferred; an associate degree plus 5 years of relevant experience may… more
- Capital Region BOCES (Albany, NY)
- …and network problems on-site or by assisting help desk staff with user telephone consultations. + Working with vendors to configure and troubleshoot routers, ... of computers and peripheral equipment. + Testing of wiring. + Creation of user accounts and access permissions. + Receipt and distribution of new computer equipment.… more
- Highmark Health (Albany, NY)
- …technical difficulties to lead developers on a regular basis. + Mentor other associate and intermediate software engineers as needed. + Other duties as assigned or ... + 5 years of translating design mockups, prototypes and user stories into working applications + 5 years of...of ownership, urgency, and drive + Demonstrated passion for user experience and improving usability + Experience and willingness… more
- CUNY (Brooklyn, NY)
- …New York (CUNY), a comprehensive college in downtown Brooklyn offering associate and baccalaureate degrees, is accepting applications for a Communications Broadcast ... and effective messaging - Assesses, enhances and manages the user experience on digital platforms including social media -...the employment page, log in or create a new user account, and search for this vacancy using the… more
- Broadridge Financial Solutions (Edgewood, NY)
- …and customer behavior to inform product strategy. + Monitor key KPIs such as user adoption, engagement, etc. Qualifications + Required: + 35+ years of experience as ... analytical, communication, and stakeholder management skills. + Ability to write clear user stories and acceptance criteria for tech teams. + Preferred: + Experience… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Responsibilities** + Designs, creates, tests, and maintains content rich, user -friendly interfaces with intuitive navigation content solutions. + Evaluates site ... be written and then designs, codes, debugs, and documents programs. + Designs user interfaces of interactive web applications including ADA 508, and cross browser… more
- CSEA (Albany, NY)
- …LAN, WAN, and wireless-related issues, optimize network throughput, and provide end- user support for all network-related devices, servers, phones, mobile devices and ... other telecom tasks and duties. + Develops documentation and user guides for enhancements. + Remains current on network...t ies as required. MINIMUM QUALIFICATIONS: 1. (a) An Associate 's degree from a recogniz ed institutio n wit… more
- CUNY (New York, NY)
- …degree completion continuum. Programs in the portfolio (Accelerated Study in Associate Programs (ASAP), Accelerate, Complete and Engage (ACE), Adult Literacy ... and maintain, or partner on the creation of, self-service resources such as user guides, best practices, guidance documents, FAQs, tutorials, or other resources. +… more
- City of New York (New York, NY)
- …funds program. JOB DESCRIPTION The Research Manager will report to the Associate Director of Policy and support the agency's research and policy initiatives. ... science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and… more
- Herkimer County Community College (Herkimer, NY)
- …Windows and Linux environments. + Perform Active Directory tasks such as user provisioning, password resets, group assignments, and assisting with Group Policy ... assigned by the Network Administrator. Job Requirements: Required qualifications: + Associate degree in Information Technology, Networking, or a related field. +… more