- Latham, The Pool Company (Latham, NY)
- …Prepare functional documentation including process flows, configuration specifications, and user guides + Collaborate with technical teams for developing ... validation + Provide training and post-go-live support to ensure smooth transition and user adoption + Advise on IFS best practices and industry standards for… more
- Monroe One Boces (Fairport, NY)
- …RANGE: $24.00 - $30.50 per hour *Actual Salary Is Dependent Upon Education, Experience and Contract. DISTINGUISHING FEATURES OF THE CLASS: This is a support position ... DUTIES: 1. Oversee the development and operation of online end- user and employee knowledge base sites and documentation systems....years paid full time or its part time equivalent experience in the operation and support of a technology… more
- Mount Sinai Health System (New York, NY)
- …**Qualifications** + Bachelors degree or greater preferred, or a combination of applicable experience and education + 3+ years experience (5 preferred), managing ... integrity, and operational efficiency.** + Implement and maintain logical, user -friendly electronic storage mechanisms with standardized naming conventions, folder… more
- Coinbase (Albany, NY)
- …Prototype swiftly, iterate rapidly, and optimize for real-world performance, scalability, and user delight. * Package and deliver robust AI solutions through user ... we're looking for:* * Proficiency in Python, Go, or TypeScript/Node. * Experience orchestrating AI agents and automating workflows. * Familiarity with observability… more
- SMBC (New York, NY)
- …planning, and retrospectives). + Translate client and business needs into user stories, business requirements, acceptance criteria, workflows, and presentations. + ... data to extract actionable insights. + Partner with Quality Assurance and User Acceptance Testing teams to ensure product reliability and alignment with functional… more
- Ricoh Americas Corporation (New York, NY)
- …staff + Creates and maintains a customer-focused environment with regular end- user feedback and customer satisfaction surveys, with active Commitment Action Document ... value add reporting + Performs other duties as assigned **QUALIFICATIONS (Education, Experience , and Certifications)** Typically Requires: + High school or GED is… more
- JPMorgan Chase (New York, NY)
- Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most ... and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation...+ Fortify design and client focus to build product experience with the end-to-end client journey in mind. +… more
- City of New York (New York, NY)
- …referred to peers or other units and/or escalated to managers; - Record user interaction and categorical data in designated customer services platforms, eg JIRA; - ... available to nonprofits and City human services agencies and propose updates to user materials as needed, building creating thinking and problem-solving; - Take part… more
- Citigroup (New York, NY)
- …new or revised applications systems and programs to meet specific business needs or user areas + Monitor and control all phases of development process and analysis, ... design, construction, testing, and implementation as well as provide user and operational support on applications to business users + Utilize in-depth specialty… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows...duties as directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise… more