- GuideOne Insurance (New York, NY)
- …& access management, and collaboration platforms (eg, M365, Zoom, Teams). + Optimize user experience and support through automation, knowledge bases, and tiered ... (AWS & Azure), observability, SRE practices, and cybersecurity, along with deep experience in shared services models for multi-tenant environments in the insurance… more
- Latham, The Pool Company (Latham, NY)
- …optimizing product models, integrating with enterprise systems, and ensuring seamless user experience in complex product configuration environments. The ideal ... candidate should have hands-on experience with C1 Revalize and a strong understanding of...configuration rules, logic, and interface components . Build intuitive user interfaces for guided selling and quoting experiences .… more
- Cengage Group (New York, NY)
- …in the CIMA platforms, testing enhancements and optimizations to improve the user experience and platform effectiveness. + Conduct thorough investigations into ... as the "voice of the customer" to inform product enhancements and user experience improvements. + Assist the Product team in documenting workflows and seeking… more
- Insight Global (New York, NY)
- …our large telecom client specific to our prepaid phone brand segment. Investigating user experience design requirements for our suite of digital assets. ... to ensure the creation and delivery of tailored experiences for the digital user . Providing advice and guidance on the implementation of UX research methodologies… more
- Cengage Group (New York, NY)
- …and maintenance. + Find opportunities for automation and process improvements to enhance user experience and operational efficiency. + Dig in and help Salesforce ... administrators with administrative tasks, including user management, permission settings, workflow automation, and system updates...**Skills you will need here:** + 5+ years of experience in product management, with a focus on Salesforce… more
- DoorDash (New York, NY)
- …and innovation, we bring the heart and soul of DoorDash to life, ensuring the user experience is filled with unique, memorable interactions. About the Role As a ... excited about this opportunity because you will + Lead the user experience of products end-to-end, including contributing to product strategy, running design… more
- ManpowerGroup (New York, NY)
- …users with the configuration and personalization of Teams settings to optimize their user experience . + Offer technical support and troubleshooting for Microsoft ... troubleshooting. + Assist with the creation of "how to" user documentation videos and training materials. **What's Needed?** +...Information Technology, or related field. + Five plus years experience in IT support with the focus of Microsoft… more
- Meta (Albany, NY)
- …engineering and product teams on relevant feature changes to improve the overall user experience on accessibility. 4. Will investigate, triage, and report ... reports of the app, driving empathy and passion for the global user experience . 8. Continually evaluate the organization of support workflows to surface bugs… more
- College of Mount Saint Vincent (Bronx, NY)
- …AI tools, and user support platforms to enhance service quality and user experience . Key Responsibilities + Manage daily IT Service Desk operations and ... across campus. This hands-on leadership role blends technical expertise, user support, and long-term strategy. The manager ensures seamless...related field preferred). + Minimum 5 years of IT experience , including 2+ years in service desk or IT… more
- Meta (Albany, NY)
- …Strategically evolve and grow existing products and services to constantly deliver a better user experience . 9. Work on problems of diverse scope where analysis ... market analysis into product requirements to improve engineer productivity and enhance user satisfaction. 6. Define and analyze metrics that inform the success of… more