- JPMorgan Chase (New York, NY)
- …product thinking, ideation, and execution, adept at interviewing users and identifying user needs to solve business problems. + Create data flow diagrams, customer ... journey mapping, etc., to clearly map out the requirements and user journey end-to-end. + Develop robust product requirement documents and set clear scope, test… more
- University of Rochester (Rochester, NY)
- …Financial Aid, and ISO as needed to ensure that students have the best user experience throughout the enrollment process, and enrollment data is collected in ... analytics, data feed integrity, and an efficient and easy user - experience (prospective students, and end users). +... in higher education or healthcare field preferred + Experience with interface, networking, design , and relational… more
- City of New York (New York, NY)
- …that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience : - Minimum 5+ years of hands-on experience with service desk ... requests and problem management - Minimum 3+ years of experience with Jira or similar service desk tools (ie...- Service Tickets Management - Provide basic to moderate end- user support for IT related issues - Provide initial… more
- MongoDB (New York, NY)
- …headquarters. **Candidate Profile:** Our ideal candidate will have: + 4+ years of experience in an end- user IT support role, including direct technical support ... AV & Collaboration experiences in our shared spaces and end- user workstations, while providing white-glove day-to-day enterprise collaboration support. This… more
- Trinity Health (Syracuse, NY)
- …and developing end- user guidelines. Recommends changes based upon history and experience . + Assists with roll-out of new / upgraded desktop software packages. + ... and hardware. Provides consultation to ITS users for all aspects of end- user computing and desktop-based LAN systems software. Provides technical support and… more
- Guardian Life (New York, NY)
- …+ Strong grasp of regulatory frameworks (eg, SOX, SOC2) and IAM control design . + Experience managing global teams and vendor partnerships. + Certifications ... and IT stakeholders to ensure IAM capabilities support secure, seamless user experiences across platforms. **Business Process Leadership** + Bridge gaps between… more
- New York State Civil Service (Albany, NY)
- …developing, and maintaining product backlog: this includes gathering and documenting feature requests, user stories, and other items that need to be addressed in the ... product. 2. Prioritizing backlog items based on factors like business value, user needs, and technical feasibility. 3. Refining backlog items as the product evolves,… more
- Ross Stores, Inc. (New York, NY)
- …at extraordinary savings\. All while providing a fun and exciting treasure hunt experience \. As part of our team, you will experience : + **Success\.** ... cycle\. Areas of focus include business requirements gathering and documentation, user support, change management, facilitate user acceptance testing,… more
- Herkimer County Community College (Herkimer, NY)
- …institution's information systems across all departments. MAJOR RESPONSIBILITIES: A. Analyze, design , document and implement and test processes to satisfy user ... and enhance local and third-party applications and documentation as Required. C. Provide user training for data access tools and data file handling where necessary.… more
- Justworks (New York, NY)
- …with an aptitude for storytelling + Deep user empathy and a high bar for user experience + Experience with agile development processes + SQL knowledge a ... highly collaborative creative endeavors, bringing together stakeholders across engineering, design , data services, operations, and customer-facing teams to deliver… more