• Director, Customer Support

    Merck (Richmond, VA)
    …data quality, and user adoption to give a best-in-class customer experience + Lead root-cause analysis for system-related customer issues and drive ... (CX), Customer Experience Design, Customer Experience Management, Digital Customer Experience , Digital User Experience , End User Experience ,… more
    Merck (11/24/25)
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  • Vista Support Specialist

    EMCOR Group (Mclean, VA)
    …companies across the organization. The role focuses on troubleshooting, user support, system optimization and continuous process improvement. This professional ... to ensure timely and accurate resolution of ERP issues, user training, and overall system effectiveness. **Essential Duties &...(Vista and HFF Portal) and ECS package deployments. + Lead and coordinate Phase 2 implementation projects to expand… more
    EMCOR Group (10/16/25)
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  • Product Manager

    Steampunk (Mclean, VA)
    …a commitment to user -centered outcomes. As a Product Manager you will lead the collection, capture, and management of mission user needs from prioritization, ... designers, and engineers to ensure a shared understanding of product goals, user needs, and technical feasibility. + Apply design thinking practices (problem… more
    Steampunk (11/27/25)
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  • Digital Product Portfolio Head

    ThermoFisher Scientific (Richmond, VA)
    …scale; reallocate team capacity based on live ROI and risk data. ** User -Centric Discovery & Validation:** Lead problem interviews, journey mapping, rapid ... ability to lead and influence engineers, designers, analysts, and stakeholders. + Experience building intuitive user experiences at scale. + Experience … more
    ThermoFisher Scientific (11/08/25)
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  • Senior Product Manager, Enterprise Model Platform…

    Capital One (Mclean, VA)
    …with product and tech leadership to shape a roadmap that centers the user experience , promotes a well-governed platform, integrates with the converging ecosystem ... will be the primary advocate for these users, transforming user feedback and market opportunities into a clear product...and deploy. As a strong communicator, you can effectively lead discussions with everyone from our technical teams to… more
    Capital One (11/04/25)
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  • Senior Product Manager, Coworking Spaces, LoopNet

    CoStar Realty Information, Inc. (Arlington, VA)
    …with a focus on delivering solutions that provide value and enhance the user experience . + Proven ability to collaborate effectively with -functional teams, ... is unlocked. **About the Role:** We are seeking a Senior Product Manager to lead the strategy and development of LoopNet's coworking vertical. This role will focus… more
    CoStar Realty Information, Inc. (11/15/25)
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  • Senior Manager, UI/UX and Full Stack Engineering…

    Teradata (Richmond, VA)
    …world-class user interfaces for enterprise data products, combined with practical experience applying AI technologies to enhance user experiences and product ... Do** Teradata is seeking a dynamic Senior Manager to lead UI/UX design and full stack development for our...stack engineering, including leadership experience . + Hands-on experience designing and implementing AI-enhanced user interfaces… more
    Teradata (11/19/25)
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  • Tier 1 Help Desk Analyst

    Chenega Corporation (Arlington, VA)
    …Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management, ... impact on the business activity of the organization's end user (s). + Provides tier 1 support to end users...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with… more
    Chenega Corporation (11/21/25)
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  • ServiceNow Developer Public Trust (Remote) HH

    ICF (Reston, VA)
    …to identify opportunities for improvement and issues requiring resolution, and improve the end- user experience . Specifically, HHS OIG would like to leverage the ... implementation support for HHS OIG to leverage ServiceNow to improve the end- user experience , automate business processes, enable real-time collection of data,… more
    ICF (11/14/25)
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  • Senior Business Analyst (ServiceNow)

    CACI International (Springfield, VA)
    …degree or equivalent + 8 years with some supervisory experience . * Experience working with stakeholders to develop user stories, acceptance criteria, test ... system requirements such as functions, input data, output data, techniques, controls, User Acceptance Testing criteria, and execution of user 's acceptance. *… more
    CACI International (10/08/25)
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