- City of New York (New York, NY)
- …email, phone and screensharing; - Troubleshoot issues by utilizing materials, research , creative thinking and problem-solving skills; - Using exceptional writing ... skills and communication, research and convey helpful information to stakeholders and vendors...or other units and/or escalated to managers; - Record user interaction and categorical data in designated customer services… more
- M&T Bank (Williamsville, NY)
- …to identify their requirements in how an application looks and feels to the end user ; provides feedback on them. Serves as project lead to ensure test plans and ... activities not covered by other teams such as clients completing User Acceptance Testing (UAT). **Primary Responsibilities:** + Responsible for preparing well… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem resolution, as well as managing access ... controls, and user permissions. + Tier 1 support of ServiceNow Platform...Computer Science or a related field or equivalent relevant experience . + 4-6 years of experience in… more
- Publicis Groupe (New York, NY)
- …use cases, providing training and gathering feedback to continuously improve the user experience . Articulate and effectively communicate the product roadmap, ... coordinate the product roadmap, prioritizing features based on market research to align with business goals. A strong emphasis...on the most impactful tasks. Write clear and concise user stories and acceptance criteria to ensure full understanding… more
- JPMorgan Chase (New York, NY)
- …to develop, launch and manage features including product discovery, product research , requirements gathering and definition, writing user stories and ... Product leads, developers, operations and production management teams to research and solve issues or defects that impact our...understanding of product development using Agile / Scrum, including experience in writing high quality user stories… more
- City of New York (New York, NY)
- …materials, research , creative thinking and problem-solving skills; - Validate user technical issues utilizing the testing and training environment to recreate ... working status of tickets, along with identifying common issues. - Record user interaction and categorical data in designated customer services platforms, eg JIRA;… more
- Mastercard (New York, NY)
- …Loyalty Offers space. This role sits at the intersection of product strategy, user experience , and programmatic advertising, requiring a strong grasp of APIs, ... define and optimize consumer touchpoints that drive engagement and conversion. Leverage research , user studies, competitive analysis, and performance metrics to… more
- Cengage Group (New York, NY)
- …+ Translate complex business requirements and data insights into simple, engaging user experiences. + Use A/B and multivariate testing to validate design hypotheses ... while adhering to brand guidelines. + Advocate for the user while balancing business goals and technical constraints. +...Looking For** + 3-5+ years of UX/UI design work experience , with a strong portfolio showcasing eCommerce projects. +… more
- DoorDash (New York, NY)
- …and innovation, we bring the heart and soul of DoorDash to life, ensuring the user experience is filled with unique, memorable interactions. About the Role As a ... home. You're excited about this opportunity because you will + Lead the user experience of products end-to-end, including contributing to product strategy,… more
- Google (New York, NY)
- …software design and architecture. + Experience with Machine Learning. + Experience in Research Science. **Preferred qualifications:** + Master's degree or ... and Generative AI _corporate_fare_ Google _place_ New York, NY, USA **Mid** Experience driving progress, solving problems, and mentoring more junior team members;… more