- Binghamton University (Binghamton, NY)
- …About the Binghamton University Libraries: The Binghamton University Libraries provides research collections in electronic (over 2 million and growing) and print ... Facility, our aim is to provide access to primary research materials and resources befitting an R1 research...requests as needed. + Service excellence: Prioritize customer service, user experience, accessibility, and ease of access; assess the… more
- City of New York (New York, NY)
- …email, phone and screensharing; Troubleshoot issues by utilizing materials, research , creative thinking and problem-solving skills; Using exceptional writing skills ... and communication, research and convey helpful information to stakeholders and vendors...peers or other units and/or escalated to managers; Record user interaction and categorical data in designated customer services… more
- SitusAMC (Albany, NY)
- …and deployments + Analyze large amount of activity data to drive the insight of user behavior and best way to identify relevant data and convert it into information ... business decision making + Think creatively to solve the user problem with holistic and simple product solution +...team and leadership to constantly implement modern solutions + Research an area of knowledge and create a direction… more
- TEKsystems (New York, NY)
- …appropriately. The ideal candidate is as comfortable in the trenches resolving complex end- user issues as they are with maintaining back-end systems. As the face of ... (employee & corporate application) related issues - Troubleshooting and management of user provisioning processes and applications in brand focused Okta orgs -… more
- Fiserv (New York, NY)
- …across teams to launch products that are innovative, customer and user -centric, and commercially viable. + Responsible for conception through end-of-life ownership ... teams to gather and prioritize product requirements, translating them into detailed user stories and specifications. + Develop and maintain a prioritized product… more
- American Express (NY)
- …on driving engagement, satisfaction and revenue through a combination of best-in-class user experience and compelling features and functionality. We have a global ... growth. You will collaborate with colleagues in Product, Engineering, Analytics, UX Research , Design teams across the Enterprise to communicate and drive a high… more
- US Bank (New York, NY)
- …discovery, product development, channel alignment and management, adoption, customer experience research , insight and execution, agile ways of working, go to market ... ownership of the requirements, product designers to define the user interface and experience, write user stories...define the user interface and experience, write user stories for developers and quality engineers, and prioritize… more
- City of New York (New York, NY)
- …This includes Infrastructure Management, Network Administration, System Administration, User Support and Helpdesk, Data Management, Software and Application ... agencies. Additional responsibilities include, but are not limited to: - User Support: Provide technical assistance and support to end-users, including… more
- The Hertz Corporation (Albany, NY)
- …+ Collaborate closely with design, engineering, data science, and operations to bring user -centric solutions to life at scale. + Lead integrations with rideshare and ... and performance tracking. + Use driver feedback, behavioral data, and industry research to identify areas of opportunity and continuously optimize the experience. +… more
- Airtable (New York, NY)
- …You will collaborate with cross-functional partners across product management, design, research and data science to create innovative new features that enable ... Team (Full Stack/FE, SF/NYC) is a high-impact team focused on driving user activation, engagement, and revenue across Airtable's core surfaces-from onboarding and… more