- Airtable (New York, NY)
- …You will collaborate with cross-functional partners across product management, design, research and data science to create innovative new features that enable ... work spans from pure data volume to request handling throughput and parallel user support within a single Airtable application. The team also partners with… more
- JPMorgan Chase (New York, NY)
- …product manager skill sets, Salesforce knowledge, and a passion for the user experience to deliver solutions that drive commercial outcomes and exceed stakeholder ... that delivers value to stakeholders and users + Manages discovery efforts and research to uncover solutions and integrate them into the product roadmap + Owns,… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of ... Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows while… more
- University at Albany (Albany, NY)
- …instructors, and project staff, the ISA ensures a smooth and user -friendly learning experience for participants by providing technical support, managing course ... advances the University's broader mission of public service and applied research by strengthening workforce development and continuing education opportunities for… more
- University of Rochester (Brighton, NY)
- …lead administrator and provides technical expertise related to identity and user account management, including troubleshooting and operational support of University ... Lead Administrator and provides technical expertise related to identity and user account management, including troubleshooting and operational support of University… more
- University of Rochester (Rochester, NY)
- …customer service. + Reviews and approves all IT activities that could impact user services; a member of the Change Review Board providing direction and approvals ... and approves all routine IT activities that could impact user services; a member of the Change Review Board...namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking… more
- University of Rochester (Rochester, NY)
- …is considered a subject matter expert in downtime procedures and acts as super- user when new equipment or programs are introduced to the department. Band Three ... subject matter expert in downtime procedures and acts as super- user when new equipment or programs are introduced to...namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking… more
- University of Rochester (Rochester, NY)
- …improvement in these areas. + Establishes and maintains positive relationships with user departments. + Serves on committees. + Attends staff meetings and meetings ... with user departments to discuss operational and service functions. Other...namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking… more
- University of Rochester (Rochester, NY)
- …Professionals in this career level will manage multiple, challenging, tight tolerance, multi-end user , sophisticated projects with a duration of up to 24 months and ... career level will manage multiple, challenging, tight tolerance, multi-end user , sophisticated projects with a duration of up to...namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking… more
- University of Rochester (Rochester, NY)
- …wireless and non-internet capabilities. + Manages pager resources and coordinates user support with the County's Radio Center. Ensures successful completion of ... employees with setting up accounts and enrolling in courses, problem-solves user -issues. + Develops and implements strategies to meet training completion targets.… more