- EPAM Systems (Mclean, VA)
- …and security + Develop and implement policies and procedures for Webex user administration, feature configuration, and access control + Provide ongoing support and ... + Identify and implement new Webex features and functionalities to enhance user collaboration and productivity **Requirements** + 5+ years in technical operations,… more
- Truist (Richmond, VA)
- …that are Easy, Simple, Fast, Safe, Secure and Stable. 5. Ensure user experience considerations are incorporated into solution requirements and design. 6. Provide ... of the most complex pre-developed application packages and adapt them to a user environment. 16. Maintain an expert business and operations knowledge of direct and… more
- Ford Motor Company (Richmond, VA)
- …with our Dealers, Business Partners, Software Product Managers, Analytics and Research teams, to execute strategies and tactics that improve customer experience. ... Engineering, Finance, etc.) to translate business goals and end user needs into strategy and tactics to execute that...data-based recommendations providing context for change + Assist with User Acceptance Testing (UAT) including but not limited to… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …Remedy. * Create, update and maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly ... potential of negatively impacting system and application availability to the user community. * Escalate incidents in accordance with established client escalation… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs) + Provide customer onboarding and ... work. + Meet the DoD requirements for a privileged user on a TS/SCI information system prior to starting...will be required **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but… more
- Shuvel Digital (Vienna, VA)
- …and product strategy into actionable and effective features/campaigns and user stories/campaign briefs to leverage member insights, cross-channel strategy, and ... trigger qualification, suppressions, and segmentation + Own development of campaign briefs/ user stories and contribute to data requirement briefs to execute a… more
- Exeter Government Services, LLC (Newport News, VA)
- …moderately complex training and educational programs for information systems or user personnel. Maintains records of training activities, employee progress, and ... Specialist will : + Analyze the needs of the user and train on how to access cloud and...+ T wo or more years' experience in education research , planning curriculum, evaluating instructional material and teaching aids,… more
- Bank of America (Richmond, VA)
- …by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ServiceNow ... to triage service availability issues and restore service + Research and resolve system defects, lead root cause analysis,...environments + 5+ years of experience with application & end- user support + Experience as an administrator in highly… more
- Steampunk (Mclean, VA)
- …processes to identify learning gaps/needs and opportunities for improvement + Research appropriate learning content and coordinate with Subject Matter Experts to ... interactive and engaging training materials using a variety of modalities (videos, user guides, gamified learning, etc.) with learner theories in mind (ADDIE,… more
- Navy Federal Credit Union (Vienna, VA)
- …for third-parties, work with business partners to identify, assess and document user controls + Support the activities related to partnership with external and ... the design and operating effectiveness of key controls in business processes and user control considerations noted in SSAE18/SOC 1 Type 2 reports + Experience with… more