- Cardinal Health (Austin, TX)
- …utilizing a human-centered approach preferred. + 4+ years' directly leading UX/ user research professionals with a proven track record of ... Are you driven to deeply understand user needs and uncover complex customer struggles? Are...let's talk. Cardinal Health is looking for a versatile Manager of Research & Insights. As a… more
- Capital One (Plano, TX)
- Manager , Design Research This is a...+ At least 3 years of professional experience conducting user experience research in a corporate environment ... etc.) **Preferred Qualifications** + At least 7 years managing user experience research in a corporate environment...be regularly worked. Plano, TX: $144,000 - $164,400 for Manager , Design Candidates hired to work in other locations… more
- NRG Energy, Inc. (TX)
- …Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... research , analysis, insight interpretation and data file management to...& Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of the… more
- USAA (Plano, TX)
- …Opportunity** We are seeking a dedicated Business Process Owner Senior - Claims User Experience - Claims Optimization. We offer a flexible work environment that ... bringing diverse perspective to leverage multiple ways of thinking while developing end- user focused process solution. + Manages the performance of processes by… more
- TIAA (Dallas, TX)
- …remote, unmoderated user testing + Review, index, analyze and reorganize previous user research + Review, select and present representative video clips of ... + Review, analyze and produce key highlights and detailed analysis of user testing sessions, surveys, competitive research , Voice-of-Customer (VOC) data,… more
- 7-Eleven (Irving, TX)
- …efficiency and enhancing customer satisfaction 40% Delivery & Execution + Works with user research and testing team to formulate, test and refine assumptions ... and hypotheses through user research and testing + Creates, prioritizes and accepts user stories; incorporates them into release planning + Makes product… more
- SCI Shared Resources, LLC (Houston, TX)
- …Customer Research ** : Develop detailed customer personas and conduct in-depth research to understand user behaviors, preferences, and pain points across ... the possibilities of joining a Great Place to Work! The Senior Manager Customer Experience is responsible for implementing and optimizing customer experience… more
- JPMorgan Chase (Plano, TX)
- …ensure that product increments are delivered on time and meet quality standards. + **Conduct User Research and Testing** : Organize and participate in user ... driving innovation in an agile environment. As a **Product Manager in Home Lending** , you will lead the...: Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure… more
- USAA (San Antonio, TX)
- …and build comprehensive business cases for product initiatives. + Experience applying user research to design behavior based digital experiences. + Experience ... Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research /Testing.… more
- CVS Health (Dallas, TX)
- …technical feasibility. + **Product Development** : Facilitate product discovery processes, including user research , journey mapping, and pain point analysis to ... access to preventive care. We are growing our team and looking for a Senior Manager to help shape and deliver the next generation of service offerings. This role… more