- Citigroup (Irving, TX)
- …optimize and provide continuous support for reports and ad-hoc queries from end user + Create dashboards with parameters and interactive drill down functionality + ... indicators reported to senior management and external regulatory agencies + Develop User acceptance test plans for testing changes to system enhancements that impact… more
- Houston Methodist (Katy, TX)
- …Assignments include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related ... issues **SERVICE ESSENTIAL FUNCTIONS** + Responds to routine end user requests for configuration, set up and replacement PCs...+ Partners with appropriate IT teams to resolve end user issues as reported and escalates as appropriate. +… more
- Bank of America (Plano, TX)
- …by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ServiceNow ... to triage service availability issues and restore service + Research and resolve system defects, lead root cause analysis,...environments + 5+ years of experience with application & end- user support + Experience as an administrator in highly… more
- Toyota (Plano, TX)
- …to enhance user experience and drive profitability. + Provides value-added research , analysis, advice, and counsel to management; known as a change agent who ... - Infrastructure Architecture, the person in this role will join the **End User Experience & On-Prem Infrastructure** team to empower users with seamless technology… more
- Concentrix (Laredo, TX)
- …team, you will deliver strategic consulting, design, advisory services, market research , and contact center analytics that deliver insights to improve outcomes ... week** The Technical I, IT Operations Support Technician provides end user support across the organization's desktop, network, telephony and application(s)… more
- Comerica (Dallas, TX)
- …product strategy. Serve as a market expert for business unit through research (internal and external), discovery, validations and customer interactions. Maintain an ... Conduct customer, non-customer and prospective customer interviews to gather user persona intelligence. Monitor trends and customer adoption. Monitor product… more
- Woodforest National Bank (The Woodlands, TX)
- …prioritize, and maintain the Product Backlog, including defining epics, writing user stories, documenting defects, and defining acceptance criteria and business ... customer needs and business objectives as supported with business cases, market research , customer data, and competitive analysis. . Lead, collaborate with, and… more
- Citigroup (Irving, TX)
- …enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. This role manages the end-to-end ... to product release, and serves as product ambassador within user community + Works in close co-ordination with Sales,...with senior business leaders and a widely distributed global user community to define and implement solutions + Creates… more
- CVS Health (Austin, TX)
- …to members' digital outreach. You will assist with EMR data exception research /correction. The Clinical Informatics Nurse will have a thorough understanding of ... pilots/focus groups and provides data and feedback + Participates in end user testing, production validation, conducts business validation of tickets, aids in system… more
- UNUM (Austin, TX)
- …expertise of Workday, ServiceNow and other technologies to act as a super user and functional expert for the People & Communications department and internal ... and business partners on capabilities of Workday, ServiceNow and other technologies. Research product roadmaps and recommend how Unum can best leverage functionality… more