- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- ROLE DESCRIPTION: The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the ... Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and...of negatively impacting system and application availability to the user community. 6) Define and document metrics to judge… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …all environments. Provide support on Incident bridge calls with emphasis on restoring service to users as quickly as possible, troubleshoot toward the resolution of ... Remedy. * Create, update and maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly… more
- Childrens Hospital of The King's Daughters (Norfolk, VA)
- …CHKD Health System's departments and IS personnel. Reports to the IS Field Services Support Manager . + ESSENTIAL DUTIES AND RESPONSIBILITIES + Troubleshoots and ... + GENERAL SUMMARY + The IS Field Service Support Specialist maintains the performance, integrity and...+ Ensures effective installation and desktop support of end user information technology resources. + Applies understanding and knowledge… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …management, software tracking / distribution and backup/recovery of system configurations and user data files + Understand and use essential tools for handling ... run levels, identifying processes, starting and stopping virtual machines, and controlling services + Configure local storage using partitions and logical volumes +… more
- General Dynamics Information Technology (Fairfax, VA)
- …Information Technology (GDIT) is looking to identify United States Postal Service (USPS)** **Incumbents** **interested in supporting various programs within USPS ... Cloud + Cloud Operations Support Specialist + Cloud Developer + Cloud Project Manager + Configuration Management + Configuration Application Manager + Software… more
- Microsoft Corporation (Reston, VA)
- …engineering opportunities in areas like scalability, high-density, multi-tenancy, high availability, user experience and developer tools. **Azure App Service ** ... building new products while also managing a globally distributed service . In this role you will help to build... Requirements** + Works with appropriate stakeholders (eg, project manager , technical lead) to determine user requirements… more
- Trace Systems Inc (Portsmouth, VA)
- …and troubleshoot SharePoint services , including Search, User Profile Service , Managed Metadata, and Workflow Manager . + Manage and troubleshoot ... SharePoint services , including Search, User Profile Service , Managed Metadata, and Workflow Manager . Monitor and analyze ESXI host hardware and software… more
- Insight Global (Springfield, VA)
- …of test results and configuration options. Works with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management ... resolution tickets and process. Demonstrated knowledge of Demand Management services (eg via Service Now, or similar)...knowledge of Demand Management services (eg via Service Now, or similar) around maintenance and product enhancements.… more
- World Wide Technology (Quantico, VA)
- …a proactive problem-solver with strong technical expertise and excellent customer service skills. **RESPONSIBILITIES:** **Call Manager :** + Configure, monitor, ... high-performance teams? Join WWT today! **What is the Government Services Team and why join?** Our Government Services...and maintain Cisco Unity Call Manager (CUCM) for voice communication systems. + Troubleshoot and… more
- Koniag Government Services (Chantilly, VA)
- **Koniag Technology Solutions,** a Koniag Government Services company, is seeking a Scrum Master to support KTS and our government customer. This position requires ... and collaboration within and around the team (release & sprint planning, user stories, backlog grooming, Agile testing, etc.) + Identify and remove organization… more
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