- American Express (New York, NY)
- …New York City Headquarters. + Participate in and help ensure the delivery of premium services and support to our clients + Lead and contribute to a wide variety of ... and ensure seamless adoption with a focus on the user experience. + Key contributor in the development, deployment,...and KPI's. + Develop and implement strategies to optimize service delivery processes and improve efficiency. + Monitor … more
- Intuit (New York, NY)
- …to create an innovative solution to the core workflow management problem that service -based SMBs face. (Think design thinking, user research, and product scale) ... test leap of faith assumptions before investing in full builds. + Leveraging user data to streamline their workflows through AI lead scoring and relationship/sales… more
- New York State Civil Service (Albany, NY)
- …Leading the escalation process for operational incidents that are outside of established Service Level Agreements (SLAs) to ensure services delivered meet unit ... of the Title Deputy Director of EISG: Position for Expr. IT Manager (6406) Occupational Category Legal Salary Grade NS Bargaining Unit M/C - Managerial/Confidential… more
- Colossal Contracting, LLC (Albany, NY)
- …services based upon Original Equipment Manufacturer (OEM) recommendations. + Provide remedial services as required to keep desktop devices in good working ... to maintain continuity of operations. + Troubleshoot and repair desktop devices. + Work with the Project Manager...generation (device imaging) procedures. + Interface with the end user to resolve desktop productivity suite issues.… more
- New York State Civil Service (Albany, NY)
- …related to your service (s).Functional and Supervisory Relationships:Reports to: Manager of Desktop and Mobile Computing ServicesSupervises the following ... service areas to support budgeting and planning processes.Endpoints service standards, efficient operations and consistent user experiencesProvide subject… more
- University at Albany (Albany, NY)
- …related to your service (s). Functional and Supervisory Relationships: + Reports to: Manager of Desktop and Mobile Computing Services + Supervises the ... On: Wed Sep 10 2025 Job Description: Information Technology Services (ITS), the central IT provider at the University...areas to support budgeting and planning processes. + Endpoints service standards, efficient operations and consistent user … more
- Google (New York, NY)
- Technical Account Manager , Home Platform _corporate_fare_ Google _place_ Mountain View, CA, USA; New York, NY, USA **Mid** Experience driving progress, solving ... Devices team encompasses Google's various computing software platforms across environments ( desktop , mobile, applications), as well as our first party devices and… more
- New York State Civil Service (Albany, NY)
- …the Information Technology Specialist 3 will function as manager of lower-level general desktop support staff for End User Support within the NYS Office of ... NY HELP No Agency Information Technology Services , Office of Title Information Technology Specialist 3,...designated assignment group.* Receive and professionally and courteously address desktop support calls transferred by the Service … more
- Monroe Community College (Rochester, NY)
- …+ Ability to assist in preparing and proofreading brief technical communications or user guidance articles (eg, "Tech Tips" or service reminders) for publication ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Oct 31 2025 Job...for assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first-line… more
- MTA (New York, NY)
- …This technical support includes, but is not limited to, the following: desktop computers, phones/phone services , mobile devices - phones/phone services ... This includes such items as help files, "how-to" videos, service alerts, etc. + Evaluate non-standard user ...support to IT users by installing, maintaining and supporting user devices (eg desktop , mobile, etc.), software/apps,… more