- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...to make a significant impact by enhancing our helpdesk services and ensuring optimal performance across all operations. This… more
- General Dynamics Information Technology (Springfield, VA)
- …+ Active Directory/ Group Policies + Home Directory and Profile management Support Services + Desktop Software provisioning and Support Services Location: ... None **Job Family:** Systems Engineering **Skills:** Citrix Virtual Apps,Virtual Desktop ,Virtual Desktop Infrastructure (VDI) **Experience:** 5 + years… more
- Node.Digital (Arlington, VA)
- Lab Manager /Systems Administrator Location: Arlington, VA Must have Secret Security Clearance Node is seeking a Lab Manager / Systems Administrator to support ... Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (eg, Citrix) to users - Provide support...triaging assistance for basic to intermediate technical challenges and user issues - Monitor and respond to users on… more
- Cayuse Holdings (Richmond, VA)
- … Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** ... Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions...and procedures to independently deliver a full range of services to the customer + Provides complex and unique… more
- MPR Associates (Alexandria, VA)
- …1 and tier 2 hardware and software incidents, and be proactive when dealing with user issues. In addition, the Service Desk Analyst will thrive as an integral ... position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and...determine the source of error while resolving issues to user 's satisfaction. + Utilizes Service Desk ticketing… more
- JABA (Charlottesville, VA)
- …of all desktop equipment including peripherals. Assists with networking and user access to email and folders through MS Active Directory. Troubleshoots ... networked and stand-alone PCs and printers 2. Set up user email and folder access 3. Install and troubleshoot...prioritize requests in ticketing system 8. Coordinate upgrades of desktop equipment and software 9. Proactively inform manager… more
- General Dynamics Information Technology (Springfield, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Desktop Management,End User Technology,Hardware Management,Virtual Desktop ... Established operational plans. Manages large projects with limited oversight form manager . + Strong written and verbal communication is imperative when dealing… more
- NTT America, Inc. (Ashburn, VA)
- …verbal or email follow up. + Provides corporate desktop support services including laptop imaging, printer support, user account administration and other ... hardware, software, telecom, and communication services with support from Service Desk Senior...support procedures. + Participates in training and mentoring of Service Desk Technicians. + Performs desktop software… more
- CACI International (Springfield, VA)
- …6.7. + Active Directory/ Group Policies. + Home Directory and Profile management Support Services . + Desktop Software provisioning and Support Services . - ** ... a career in application development, you'll make the end user 's experience your priority and we'll make your career...configuration, and maintenance of a large, globally accessed virtual desktop environment. + Act as SME in troubleshooting all… more
- NTT America, Inc. (Ashburn, VA)
- …Processes and Standards + Periodically provide corporate desktop support services including laptop imaging, printer support, user account administration and ... other hardware, software, telecom, and communication services with support from desktop technicians. +... technicians. + Acts as communication coordinator and situation manager during any critical incidents call bridge events. +… more