- JPMorgan Chase (New York, NY)
- …and implement process improvements to enhance quality, efficiency, and user experience. + **Performance Measurement:** Evaluate the effectiveness of training ... programs and coaching initiatives, using data-driven insights to continuously improve and adapt strategies to meet evolving needs. + **Support & Stakeholder Engagement:** Provide expert support through ticket resolution, troubleshooting, and prompt refinement.… more
- S&P Global (NY)
- …functionalities. Utilize tools and software to design and develop interactive, user -friendly dashboards that provide actionable insights. Ensure that dashboards are ... tailored to meet regional requirements and preferences for our clients. + Assist clients in setting up data feeds and troubleshooting related issues, ensuring seamless integration with their systems. + Collaborate with cross-functional teams to manage client… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …ticketing system. + Procure, provision, configure, upgrade, repair, and maintain end user technology including: + PCs, laptops, tablets and peripherals + Point of ... to minimum wage requirements. Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/15084/it-systems- specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866) **Job Locations** _US-NY-East Syracuse_ **Posted Date**… more
- Ithaca College (Ithaca, NY)
- …(CAT and CIM), including workflow configuration, maintenance, process improvements, innovation, user training, upgrades, and documentation. + Create and maintain new ... course records in Banner based on approved submissions in CourseLeaf, ensuring accuracy of details, prerequisites, attributes, etc., and compliance with institutional guidelines. + Program and maintain DegreeWorks based on approved curriculum changes,… more
- University of Rochester (Rochester, NY)
- …relocations, and deployment of new technology solutions. + Communicates with appropriate user base and employees, sets priorities, and manages progression of project ... implementation. + Leads deployment and provides appropriate communication to key stakeholders, coordinating with other IT teams as needed. + Participates in enterprise-wide projects and implementations as needed. + Works with external technology vendors to… more
- GE Vernova (Schenectady, NY)
- …global team environments + Ability to quickly establish credibility with internal and end- user customers + Dynamic personality with the energy and passion to teach + ... English fluency and proficient in additional languages, particularly with technical explanations + Strong computer skills including all MS Office 365 products, MS Teams, photo and video editing, audio and video equipment usage. **T** **he base pay range for… more
- Carrier (East Syracuse, NY)
- …customer service & relationship building skills + Pricing/negotiating experience + Expert user in SAP + Strong proficiency with Microsoft Office (Excel, Word & ... PowerPoint) + Working knowledge of BI reporting, query development & BHP Claiming data + Proven strong team collaboration skills by effectively working with various groups and departments + Proven success within a fast-paced environment, demonstrating skills… more
- Federal Aviation Administration (Westbury, NY)
- …of faults, degradation of service, or other abnormalities. Integrates user services needs and prioritizes infrastructure operations and maintenance actions. ... Exercises control and direction of resources associated with delivery of NAS services. Monitors and evaluates trend data on a service area and nationwide basis to develop workable solutions for sustaining the NAS. Provides leadership for highly complex and… more
- S&P Global (New York, NY)
- …financial institutions on the buy-side and sell-side, as you improve their end- user experience and ensure they operate our applications effectively. + Manage ... incoming customer requests using internal systems and processes. + Understand the needs of different customers and work with internal product, technical & operations teams to deliver solutions that meet requirements. + Troubleshoot customer application UI and… more
- Paychex (West Henrietta, NY)
- …+ Maintains readiness of all distribution equipment including regular cleaning and user maintenance, and coordinates vendor maintenance when required in order to ... meet production requirements. + Stages packaging supplies as necessary in order to maintain production readiness. + Performs other duties as assigned, including inventory, assembling quarterly packages, and may include back-up computer operations.… more