- RailWorks (New York, NY)
- …security culture across the organization on a weekly, monthly and annual basis. 2. End User Security Support + Investigate and respond to suspicious end- user ... across key areas such as threat detection, incident response, data protection, and user awareness. You will report to the Director of Security Operations. This… more
- Celestica (New York, NY)
- …and recommend relevant features for implementation to enhance system capabilities, improve user productivity, and support evolving business needs. + Effectively ... and translate these into clear and actionable technical specifications, including user stories, process flows, and data models, for Salesforce configuration and… more
- TEKsystems (New York, NY)
- …but are not limited to, the following: - Respond to, research, and resolve user inquiries for first- and second-level support received via telephone, e-mail, or ... tickets escalated to other groups to ensure resolution and user satisfaction - Recommend improved Support methods...resolution and user satisfaction - Recommend improved Support methods aimed at increasing Support 's efficiency… more
- L3Harris (Rochester, NY)
- …be proficient with deployment automation tools, as well as having experience providing end user support to the desktop level. Candidate must be able to ... with other system administrators for multiple disconnected networks. + Respond to support tickets & interface with users. + Responsible for administration and… more
- New York State Civil Service (Albany, NY)
- …of alternative approaches to solving the business problems identified.* Perform software testing and support user testing.* Provide user support which ... includes production problem resolution for existing applications and technology Minimum Qualifications Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.ORA bachelor's or… more
- Mount Sinai Health System (New York, NY)
- …system(s) maintenance including: software upgrades, database and server maintenance, end user support , troubleshooting, auditing systems and problem solving. 10. ... enforcing systems, policies, and procedures. 2. Manages development of end user requirements, project plans, staffing requirements and milestones for system… more
- Rochester Institute of Technology (Rochester, NY)
- …testing, and maintenance of CAT products and technology. + Provide technical and user support for captioning solutions. Analyze and respond to questions or ... review/investigation. + Represent NTID CAT on internal and external projects to support the continuous improvement of access technologies and develop captioning best… more
- SUNY Upstate Medical University (Syracuse, NY)
- …support once a project has been delivered. Ideal candidates will have hands-on user support experience with a solid understanding of business analytics and ... interpersonal skills to ensure success for our end users. This role requires a user experience mindset to help scope projects and drive them forward, while providing… more
- Guthrie (Binghamton, NY)
- …and mid‐level providers on the scheduling system. Responsible for scheduling system end‐ user support and certain system maintenance tasks. Responsible for ... to create effective master schedules field calls from schedulers and provide application‐ support assistance as needed. Troubleshoot problems. Work with ghs mis help… more
- IDEX (Rochester, NY)
- …**Position Summary** The JDE E1 Analyst is responsible for providing tier 2 / 3 user support and development of systems, processes, and technologies for our JD ... and Power BI systems. **Essential Functions** + Provides tier 2 & 3 support for JDE EnterpriseOne 9.2 (technical & functional) + Identify, document, and redesign… more