- CAI (Albany, NY)
- …first line inbound contacts via incidents and requests. Often managing user and group administrative requests, their responsibilities also include reporting, form ... customer security policies + Participate in Agile ceremonies and support sprint deliverables + Provide advisory support ...and support sprint deliverables + Provide advisory support + Troubleshoot issues and support UAT… more
- Deloitte (New York, NY)
- …Collaborate with Sales and Operations leaders to plan, design, deploy, and support Pigment-based sales technology solutions + Preparing for and leading Discovery ... workshops to document and validate detailed user stories + Addressing sales planning and/or sales compensation...analysis and design, requirements planning, business case development, analytics support and administration support + Acting in… more
- Oshkosh Corporation (Albany, NY)
- …Oshkosh company** **Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, ... repairs, upgrades, and maintenance on a wide variety of ground support equipment (GSE). This includes servicing diesel and electric-powered vehicles, hydraulic… more
- ADP (New York, NY)
- …partner channels and optionally a geographic overlay; this role is expected to support a limited number of activities in EMEA. This role demands a hands-on ... including battle cards, talk tracks, ROI tools, and solution briefs that support cooperative go-to-market with partners. + Develop training sessions and facilitate… more
- Coinbase (Albany, NY)
- …for CX Incident Response, you'll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its ... fantastic. You have a strong passion for the product, user empathy, and can maintain a calm demeanor in...by succinctly relaying customer feedback in escalations to internal support teams. * Maintain an investigative mentality to help… more
- CUNY (Brooklyn, NY)
- …moderately complex office, including the supervision of full and part-time office support staff. - Initiates administrative procedures on behalf of the department. - ... office. - Interviews and recommends full and part-time office support staff, including College Assistants and CUNY Office Assistants...the employment page, log in or create a new user account, and search for this vacancy using the… more
- DoorDash (New York, NY)
- …development with cutting-edge product enhancements. At DoorDash, we're reinventing the support experience - delivering powerful, efficient, and user -friendly ... applications and the underlying infrastructure that empowers our dedicated customer support agents (Teammates) to deliver world-class service across our complex… more
- UpClear (New York, NY)
- …point of contact for portfolio of clients. + Contribute to ensure impeccable client support to meet SLA targets and client satisfaction. + Support senior team ... client meetings with regards to content and documentation. + Support senior team members with data collection activities to...and product teams + Develop test scripts and execute user acceptance testing + Work with product and engineering… more
- Olean Area Federal Credit Union (Clyde, NY)
- …and upgrades that benefit our members and streamline internal processes. Technical Support Responsibilities (approx. 20hrs per week) + Design, build, and maintain ... custom digital forms and workflows to support internal processes and enhance the member experience. +...and present data using various reporting tools. + Manage user access to Credit Union systems to keep information… more
- Public Consulting Group (Albany, NY)
- …meet operational and program needs that enhance the lives of their user base. Services: + Strategy, Architecture, Planning, and Procurement + Business Enablement ... + Project Assurance An OCM consultant will provide expert support and guidance to clients ensuring projects meet objectives...change management tools to advise client on strategy to support adoption of changes for projects * Responsible for… more