- Deloitte (Jericho, NY)
- …leveraging our agile deployment methodology. + Establish user journeys and create user stories. These support the design and setup of the Employee Service ... Portal, Knowledge Management, and Case Management features. + Supporting the iterative configuration of the HRSD application, engaging stakeholders to conduct reviews through joint design sessions. + Providing hands-on leadership and project management to… more
- Citigroup (New York, NY)
- …process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users + ... and implement new or revised applications systems and programs to meet specific business needs or user areas + Monitor and control all phases of development… more
- Dorsey & Whitney LLP (New York, NY)
- …maintaining accurate inventory/asset control for all equipment, accessories, etc. - Log all support incidents, and user log requests results in HEAT tracking ... Senior Regional Technical Support Specialist (New York, NY) (#3968) We are...procedures, standardizing hardware and software configurations, improving training and user communications, and otherwise reducing the volume and difficulty… more
- Cayuse Holdings (Albany, NY)
- …device support + Video Conference Unit Troubleshooting + IP Telephony setup and support + Creation of end user accounts and setting permissions + Provide end ... user device management and support , including desktops, laptops, and PDAs + Navigate using...using remote desktop tools to diagnose and troubleshoot desktop support related issues associated with Windows OS, Microsoft suite… more
- Binghamton University (Binghamton, NY)
- …with the ITS Information Security Office + High-Performance Computing (HPC) Cluster Support + Assist with management of cluster user accounts, including ... and incorporate HPC users' feedback to improve ease of use and support for diverse user requirements + General Responsibilities + Provide backup support … more
- City of New York (New York, NY)
- …and coordination of testing and implementation plans and the preparation of queries, user manuals and guides to support OCSS staff ensuring they adhere ... design, test and release of custom applications and reports developed to support agency initiatives. S/he meets with business to document business requirements;… more
- New York State Civil Service (Albany, NY)
- …develop, review, and update digital forensics and incident response policies, procedures, and user guides to support program growth and improvement. *Manage the ... matter expert in cybersecurity incident response. *Provide cyber incident response support , including digital forensics and root cause analysis, for confirmed… more
- Greece Central School District (North Greece, NY)
- …articulate user requirements and technical issues to external software support teams; Experience with ticketing systems and managing support requests; ... primary liaison during CMMS implementations and upgrades, coordinating internal user needs with external vendor support ; Acts...coordinating internal user needs with external vendor support ; Acts as the in-house subject matter expert for… more
- Citigroup (New York, NY)
- …* Consult with business clients to determine system functional specifications and provides user and operational support * Identify and communicate risks and ... with Data owners, Business Treasury and Chief Data Office teams providing business support and ensure proper governance of Citi Data Governance Policy & Standards.… more
- Citigroup (New York, NY)
- …+ Consult with business clients to determine system functional specifications and provides user and operational support + Identify and communicate risks and ... with Data owners, Business Treasury and Chief Data Office teams providing business support and ensure proper governance of Citi Data Governance Policy & Standards.… more