- MTA (New York, NY)
- …and cybersecurity domains to ensure cybersecurity is looked at holistically from user , data and component, and systems perspectives. The position also considers all ... against cyber threats, comply with industry and regulatory standards, and support our business objectives by mitigating risk, reducing downtime, and safeguarding… more
- City of New York (New York, NY)
- …guides our work, providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and training City employees. ... one agency but in service of them all. It's an opportunity to provide impactful support and quality customer service and help protect the future of New York City for… more
- Wolters Kluwer (New York, NY)
- …business-critical activities such as configuration changes, pricing updates, and upgrades. + Support IT audit activities per platform including user access and ... will coordinate ongoing platform activities with business stakeholders and technology support resources. These activities enable approved CT Corporation mandates -… more
- Eileen Fisher (NY)
- …issues and provide alternative options for resolution. * Train the business user community on system functionality. * Stay abreast of contemporary technology ... and external teams, including: providing status updates on projects, system development, support and operational requests. * Partner with IT development and business… more
- Cengage Group (New York, NY)
- …about customer outcomes in every decision made and drive measurable improvements in user engagement. In this role, you will balance your time between technical ... teams that work on content workflow automation, application development, and platform support . This is a multi-functional and agile team environment. You will work… more
- TD Bank (New York, NY)
- …You will play a crucial role in gathering business requirements, writing user stories, designing and implementing effective technology solutions, and driving product ... (occasionally) reject opportunities to build machine learning products; collaborate with support functions such as risk, technology, model risk management and… more
- Meta (New York, NY)
- …quantitative insight into user behavior in order to harm reduction and support at scale. You will generate insights and optimize the labelling process. You will ... and preventing negative experiences. The Surfaces Operations team within Integrity and Support Operations strives to keep our platforms safe. This team plays a… more
- Lumen (Albany, NY)
- …will have a proven track record in creating product and reference architectures, user guides, ROI tools, use cases, demo videos, and engaging with sales teams ... such as datasheets, white papers, case studies, technical presentations, user guides, ROI tools, use cases, and demo videos....drive product adoption and satisfaction. + Technical Training and Support : Provide technical training and support to… more
- DoorDash (New York, NY)
- …agent learning programs, to ultimately ensure our global network of thousands of support agents are set up to successfully deliver on support experiences. ... Administrators who are focused on executing daily deployment, reporting, and user maintenance responsibilities. + Develop and maintain standardized documentation and… more
- Public Consulting Group (Albany, NY)
- …Recovery Services PCG's education services help school districts and state agencies support the instruction, operations and health services provided to millions of ... growth. This leader will develop and grow an established TBA team in support of PCG's northeast education consulting and technology service portfolio. The successful… more
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