- Meta (Albany, NY)
- …for the global user experience. 8. Continually evaluate the organization of support workflows to surface bugs faster to the engineering team. 9. Telecommute from ... stores related to the accessibility topic. 3. Understand specific user pain points, gather supporting data, and influence engineering...following: 12. 1. Serving as Tier 2 or 3 support on smartphone platforms 13. 2. Testing Accessibility features… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk/Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service agency ... Senior Analysts assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected to deliver timely… more
- Cornerstone onDemand (New York, NY)
- …brand guidelines and prospect-specific branding requirements. + Create seamless, audience-tailored user experiences in demo and sandbox environments inclusive of all ... and improve key demo portals, ensuring up-to-date, relevant, and impactful content and user flows. + Create and manage demo assets such as performance review tasks,… more
- BlackRock (New York, NY)
- …will work in lockstep with technology change management to help drive a positive user experience, track adoption and measure the return on investment for the firm. ... users on upcoming capabilities. + Provide technical and process support and guidance where appropriate. What you'll need: +...to sustain momentum and advance strategic goals. + "Super User " to advanced experience of the Microsoft 365 product… more
- Broadridge Financial Solutions (Edgewood, NY)
- …Product team. The Director, Product Owner will manage the development, implementation and support processes for existing and new products in the market. The position ... to create, manage and maintain project documentation including project definitions, prototype design, user stories, and process flows + Act as a Project Manager on… more
- CBRE (Albany, NY)
- …Remote Must Live Central Region **About the role:** Create control databases, user interfaces and setup of control systems based on project specification and/or ... field startup and system commissioning tasks. Provide on-site and remote technical support to installers and customers. A Senior Application Engineer will be… more
- Justworks (New York, NY)
- …of the PDLC, from discovery through delivery and iteration. + Develop user -centered insights across personas on our platform through research, testing and interviews ... Customer Success. + Contribute to team problem-solving and actively support or facilitate team processes and ceremonies. + Investigate...through interviews with coworkers, customers and prospects. + Deep user empathy and a high bar for user… more
- CVS Health (Albany, NY)
- …with both technical and non-technical partners. You will provide integral support to the Human Resources and Payroll organizations for their technology ... Primary Responsibilities: + Collaborates with business and technical partners to support the Workday Core HCM and Compensation functional areas and roadmap,… more
- City of New York (New York, NY)
- …collaboration and a trauma-informed practice throughout the process. - Turn user research insights into practical solutions and deliverables that enhance how ... skill workshops, and forum events. - Provide facilitation and thought leadership support for office-wide or cross-agency efforts. - Contribute to city-wide design… more
- JPMorgan Chase (New York, NY)
- Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most ... in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products… more