- City of New York (New York, NY)
- …routine administrative tasks, as needed. - Assisting users in the FISA-OPA Call and User Support Centers and Help Desk with analyzing issues and providing ... maintaining training related materials such as job aids, procedures, policy documents, user guides and project plans. - Maintaining and supporting internal training… more
- Claxton-Hepburn Medical Center (Ogdensburg, NY)
- …onsite and virtual training programs for new hires and existing staff; provide ongoing super- user support to troubleshoot issues and coach end users. + Data ... care plans, and decision- support rules in alignment with evidence-based practice and regulatory standards. + User Training & Support : Create and deliver both… more
- Atlas Technica (New York, NY)
- …out of the Atlas NY office) Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients, who are hedge funds and other ... Systems Administration) and should have the following qualifications: + End User Support / Desktop Support : Microsoft Windows, Microsoft Office, desktop,… more
- Owens & Minor (White Plains, NY)
- …Desktop Support Analyst within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, ... Practices:** Collaboratively establish, update, and maintain best practices for the entire end- user endpoint lifecycle support process. + **Provide input** on… more
- Monroe One Boces (Fairport, NY)
- …and prioritize telephone and web-based support requests. 4. Facilitate first-level user support through development and utilization of runbooks. 5. ... Experience and Contract. DISTINGUISHING FEATURES OF THE CLASS: This is a support position responsible for overseeing the operation of technical services in an… more
- New York State Civil Service (Albany, NY)
- …IT. The incumbent will work in a team environment providing IT system and user support for EFC. In addition to core responsibilities, the Information Technology ... Analyst may be assigned special projects and other IT support tasks. Essential Duties* Respond to helpdesk inquiries and assist staff with IT related concerns in a… more
- CAI (Albany, NY)
- …Bilingual (German/English) Service Desk Agent, you will be responsible for providing end user support to our clients utilizing excellent customer service skills. ... 6am-10am EST Monday - Friday.** **What You'll Do** + Provide generalIT end- user support + Utilize excellentcustomer serviceskills and exceed customers'… more
- SUNY Upstate Medical University (Syracuse, NY)
- …integrated testing to insure the quality of the project deliverables. Provide end user support and assistance including off hours support . Provide ... Job Summary: The Systems Administrator assist user departments in the analysis and formulation of...and reports to meet end users specifications. Monitor and support all interfaces and servers for assigned applications. Minimum… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, troubleshoot, and resolve Windows incidents. Carry out process workflows… more
- Atlas Technica (New York, NY)
- …York, New York/Hybrid Status: Exempt Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients, who are hedge funds ... Support , Systems Engineering, Systems Administration). + 1-3 years of end- user support /desktop support : Microsoft Windows, Microsoft Office, desktop… more
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