- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … guides and training materials for user groups. + Responds to user support requests. + Participates in refining the business/data analysis practice, methods, ... in an on-line task tracking system. + Provides production support by checking system performance and responding to the...checking system performance and responding to the most complex user questions and queries. + Identifies and tracks and… more
- Oracle (Austin, TX)
- …and Standard Cost tools, Fusion attributes, UAT testing for each Fusion release, user support and training. IT Business Implementation Analyst must be the ... improvements. + Responsible for new supply chain IT solutions, improvements and support . Must be able to understand workflows identify improvements and new… more
- L3Harris (Greenville, TX)
- …managing incident and service requests. Essential Functions: + Will be providing end user support for L3Harris employees and the government customers during 24/7 ... seeking a motivated and customer-focused Level 1 IT Customer Support Specialist to join our 24x7 Network Operations Center...promptly. + Accurately log all helpdesk interactions and track user requests within the ITSM ticket system. + Monitor… more
- Kemper (Dallas, TX)
- …develop functional design documents. + Provide detailed inputs to application testing and support user acceptance testing. + Achieve and maintain subject matter ... guides). + Production readiness activities (eg, war room, deployment support and checkout, user support ). + Lead analysis, design, implementation, and… more
- Affinius Capital (San Antonio, TX)
- …associated peripherals. + Assist with Active Directory and Entra ID administration and user account management. + Support and maintain Microsoft 365 applications ... on-call rotations as required. + Process Improvement: Identify opportunities to streamline support processes and improve user experience. + Perform other… more
- Emerson (Sherman, TX)
- …administering a Learning Management System (LMS) platform including LMS confirmation and end- user support + Experience in course development; Ability to ... course development, content uploads, testing and deployment of system enhancements, and user management. + Content Management Support : Create content, upload,… more
- UTMB Health (Galveston, TX)
- …o Ensure compliance with institutional policies, accessibility standards, and security requirements. **. User Support & Training** o Provide Tier II support ... issues to vendors or IT leadership as needed. o Develop and deliver user training, documentation, and knowledge resources. o Assist faculty and staff in implementing… more
- Amazon (Dallas, TX)
- …of solution across AWS Sales and Sales Operations * Manage post-launch activities ( user support , new feature development, etc.) * Establish KPIs, identify gaps, ... Planning Tools team. We provide the services, technology, and data to support the rapidly growing world-wide AWS Sales organization. This includes finding inventive… more
- Amazon (Dallas, TX)
- …of solution across AWS Sales and Sales Operations * Manage post-launch activities ( user support , new feature development, etc.) * Establish KPIs, identify gaps, ... Planning Tools team. We provide the services, technology, and data to support the rapidly growing world-wide AWS Sales organization. This includes finding inventive… more
- Coinbase (Austin, TX)
- …In this role, you will drive a product group to build self-service and automated support experiences, as well as user journeys that connect customers to chat, ... ease via weekly and monthly program updates. * Investigate and inspect customer user journeys through our self-service and automated support experiences to size… more