- Dominion Energy (Richmond, VA)
- …technical documentation, operational procedures, workflow diagrams, email metric reports, and user job aids + Identifying and escalating support tickets ... Intern - Email Admin/Client Support - Richmond VA or Columbia SC Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that… more
- General Dynamics Information Technology (Falls Church, VA)
- …technical related escalations from system administrators and project staff + Understand and support the end user experience through service desk coordination and ... of our clients. With a career in application development, you'll make the end user 's experience your priority and we'll make your career growth ours. At GDIT, people… more
- CACI International (Chantilly, VA)
- …Oversee projects from identification of requirements, analysis and design, development, end- user testing, deployment, and production support . * Establish strong ... is looking for an Agile Project Manager (ServiceNow) to support our DoD customer to implement an Enterprise IT...cost-effective services to enable mission success and improve end user experience across the customer environment. On this program,… more
- CGI Technologies and Solutions, Inc. (Alexandria, VA)
- …project communication plans and ensuring their execution. * Provide ongoing post-implementation support to optimize user adoption and NetSuite configuration. * ... sources, reconciles conflicts, decomposes high-level information into details, distinguishes user requests from the underlying true needs, and validates requests… more
- General Atomics (Charlottesville, VA)
- …multi-source data, optimizing backend services, or shaping how insights reach the end user , your work will directly support operational missions that have ... across air, land, and sea. Our systems-including the widely used THRESHER and DRAGONSPELL platforms- support tens of thousands of users at all levels of the DoD and… more
- Western Digital (Richmond, VA)
- …inform IT strategy ** Support & Adoption Enablement** * Provide L2/L3 support including onboarding, user provisioning, and workflow troubleshooting * Lead ... live demos and training sessions for new technology adoption * Develop user guides, training materials, and internal documentation * Drive technology adoption… more
- Chenega Corporation (Fort Belvoir, VA)
- …Access, and Remedy accounts. + Investigate Remedy profile issues when identified by the user . + Submit modifications for Remedy Support Groups when requested by ... + Assist with presentations at agency meetings and conferences concerning new IT support procedures, equipment, methods, and approaches. + Lead other team members to… more
- Aston Carter (Reston, VA)
- …information systems is crucial for success in this position. Responsibilities + Provide support to the Costpoint user base, offering guidance on application ... understanding of most Costpoint modules from both a front-end user and back-end technical perspective. Experience with 3rd party...usage and troubleshooting errors, including managing support cases submitted to Deltek. + Assist the Senior… more
- Tyto Athene (Fort Belvoir, VA)
- …on desktop/server related issues. + Participate in after-hours and weekend on call support rotation for end user workstations, network, and servers. + Resolve ... including current and new designs to provide network and system support including installation, configuration, deployment and maintenance of server hardware and… more
- General Atomics (Charlottesville, VA)
- …multi-source data, optimizing backend services, or shaping how insights reach the end user , your work will directly support operational missions that have ... across air, land, and sea. Our systems-including the widely used THRESHER and DRAGONSPELL platforms- support tens of thousands of users at all levels of the DoD and… more