- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at ... in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the… more
- TekSynap (Chantilly, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The **Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to ... support IT services and applications,using the customer's Information Technology...+ Performproblem resolution on the telephone with users, walkingthe user through a series of steps todetermineproblem and classify… more
- ICF (Reston, VA)
- …Modernization team partners with federal agencies to design intuitive, accessible, and user -centered digital solutions that drive better outcomes for the public. We ... will work closely with developers, product owners, and stakeholders to shape user experiences across a range of digital platforms, ensuring accessibility, usability,… more
- Choisys Technology (Fort Eustis, VA)
- Support Desk & Jr System Administrator (Hybrid) WFH Flexible * Fort Eustis, VA (http://maps.google.com/maps?q=Fort+Eustis+VA+USA) Job Type Full-time Description We ... are seeking a Lead Support Desk & Application Support Administrator to...schoolhouse Points of Contact (POCs) to report issues, track user experience feedback, and ensure proper data formatting before… more
- V2X (Virginia Beach, VA)
- …of time, to include applicable work-up cycle and deployment underway periods. Travel to support other Naval Air Stations and Marine Corps Air Stations in both CONUS ... Responsibilities + Act as primary liaison between PMA-281 and the Fleet NavMPS user as an embedded member of the Carrier Airwing Staff + Provide NavMPS-specific… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support , ... will be a fully onsite position. **Responsibilities** + Provide outstanding support desk-side support , regularly scheduled backups, network storage allocation,… more
- Honeywell (Richmond, VA)
- …**Resolve Software Support L2 tickets within SLAs, ensuring ownership and user satisfaction.** + Leverage Grafana and Kibana for real-time monitoring. + Analyze ... external customers. You will provide professional coverage of Technical Support Helpdesk. You will support focus on...Support L2 tickets within SLAs, ensuring ownership and user satisfaction.** + Leverage Grafana and Kibana for real-time… more
- Koniag Government Services (Chantilly, VA)
- …to ensure optimal system performance. Principal responsibilities include: + Provide technical support for the LIMS platform, responding to user inquiries and ... Solutions (ATS), a Koniag Government Services company, is seeking a LIMS Application Support Specialist to join our team. This is a remote position with the… more
- Amazon (Arlington, VA)
- …the development and enhancement of operational and analytical tools used by our Customer Support teams. In this pivotal role, you will own the tools and analytics ... and exceptional stakeholder management to deliver continuous improvement in our support operations. You will work effectively with customers, stakeholders, and… more
- Acxiom (Richmond, VA)
- …member within the Product team, you will drive platform consistency, user enablement, and cross-functional collaboration to ensure Interact delivers exceptional ... of new features and platform enhancements. Platform Consistency & User Experience + Serve as a steward of platform...and training materials that reinforce product positioning. Community & Support Ecosystem + Support L&D in developing… more