- JPMorgan Chase (New York, NY)
- …to conceptualize, structure, and detail our offerings within the broader user journey landscape. Leveraging your expertise in experience design principles, devise ... and enact innovative policies and processes that elevate the user experience and resonate with our organizational strategy. Your role involves setting quality… more
- Immediate Mailing Services (Liverpool, NY)
- …suspicious behavior. + Investigate alerts and assist in incident response efforts. + Support user awareness training on cybersecurity best practices. + Maintain ... and basic risk assessments. + Serve as the primary support contact for end- user issues including hardware,... tickets, incidents, and remediation steps. + Collaborate with senior IT staff to ensure systems comply with organizational… more
- University at Albany (Albany, NY)
- …formatting, and effective organization of training materials. + Provide Technical and User Support + Respond to instructor and participant technical inquiries, ... user -friendly learning experience for participants by providing technical support , managing course logistics, and monitoring engagement. This role advances the… more
- The Rare Wine Co. (Brooklyn, NY)
- …(P2P) processes. In this role, you'll analyze sales data, streamline documentation, and support efforts to improve operational efficiency. You will be the first line ... of support for system and process issues, helping to enhance the user experience. You'll work closely with salespeople, management, and buyers so strong… more
- MongoDB (New York, NY)
- …(GET) department. This role is critical in ensuring seamless and efficient support operations, enhancing user experience, and driving continuous improvement ... support , and AV&C, while collaborating closely with the Senior Director of GET and pillar leaders. MongoDB's mission...This role is critical in ensuring seamless and efficient support operations, enhancing user experience, and driving… more
- CVS Health (Albany, NY)
- …**Team Member Development: You will hold 1-on-1 meetings with direct reports to support their career development, making sure each have an individual growth plan to ... and customer experience improvements by advocating for the customer and providing user experience insights.** + **Team Process Improvement: You will collaborate with… more
- Lumen (Albany, NY)
- …and strengthens the Lumen brand. Establish and maintain a do-it-yourself design toolkit and support model for teams creating their own user interfaces. + Manage ... US **The Main Responsibilities** + Define and deliver a best-in-class enterprise user experience vision and strategy that exemplifies Lumen's promise of a technology… more
- Dow Jones (New York, NY)
- …team drives the evolution of our Technology, Engineering, Data, Product and User Experience functions. With a keen focus on delivering cutting-edge solutions, we ... Journal, Barrons, Marketwatch, Factiva and others. Your product suite will include login, user registration, user profile and content access products. Your focus… more
- Amazon (New York, NY)
- Description Advertiser Support Products & Services' (SP&S) mission is to provide the right support and services at the right time to ensure advertisers can ... effectively grow their business with Amazon. High-quality support interactions address immediate issues and unlock future business...which they never need help. We deeply understand the user experience and pain points with self-service Ads. We… more
- City of New York (New York, NY)
- …Technology Services (ITS) is DSS's technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates ... and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility… more