• Systems Analyst

    KeenLogic (Alexandria, VA)
    …calls; and coordinate with vendors on items that need to be escalated to Tier III support . Experienced understanding functions of the help desk system in order ... + ITIL Service Management + Business Application Training + User Acceptance Testing + Troubleshooting experience Responsibilities include: +...that can be handed off to the agency Tier III team. + Perform help desk support … more
    KeenLogic (08/11/25)
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  • Senior Cyber Security SME

    Steampunk (Mclean, VA)
    …Lead** serves as a Lead Cyber Security Specialist and will perform level III ISSO and/or ISSO support responsibilities as well as Team Lead responsibilities ... related training programs and distributing security awareness information to the user community asappropriate. + Reporting IT security incidents (including computer… more
    Steampunk (07/02/25)
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