- Public Consulting Group (Albany, NY)
- …sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent ... will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within set… more
- CompuCom (Getzville, NY)
- …Right Thing, and Have Fun Doing It! We're looking for a **Level I Desktop Technician ** to join our team. Our Desktop Support Technicians Level 1 are responsible ... for providing onsite support to internal or external customers in resolving basic,...for various applications and systems (eg, creates or modifies user accounts and permissions, and performs password resets) +… more
- Indium Corporation (New Hartford, NY)
- …* Maintain expertise in the company's core systems and applications * Support onboarding/offboarding processes, user account management, and device setup * ... in IT support /help desk roles in a leadership or senior technician capacity; 4 years preferred * Experience managing ticketing systems (eg, Jira, Service… more
- Cushman & Wakefield (Long Island City, NY)
- …process to assure compliance with contract documents. * Coordinate all work with user and Internal Support Groups. * Maintain complete project files recording ... government agency, and company directives as relates to building operations. * Support the Property or Facility Manager with rehabilitation projects such as… more
- University of Rochester (Rochester, NY)
- …and adheres to the department's standards for identification of connections at the user site's CERs, BDFs and MDFs, which equates to accurate and timely record ... by peak work demands. + Adapts to staffing shortages and needs in support of Install, Repair, Warehouse and the Asset Recovery Program. + Works collaboratively… more
- Brennan Center for Justice (New York, NY)
- …Center employees. + Properly document all calls and problem resolutions. + Provide user -level software support , including but not limited to, MS Office (eg, ... to assist our IT Director in providing help desk support to our staff in New York and DC....and replace computers and printers as needed. Experience/Skills/Requirements: + Technician Level 1 + Strong communication skills, problem-solving ability… more
- Siemens (Syracuse, NY)
- …why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey ... on job sites, maintains tools and test equipment + Support after hours during on-call rotation, responds to service...(either in a previous role or through education) and user PC/software skill + Ability and willingness to work… more
- University of Rochester (Rochester, NY)
- …**Responsibilities:** GENERAL PURPOSE Provides design, implementation and operational support for organizational networks, including LAN/WAN, backbone/data center ... network components throughout entire network infrastructure. + Participates in department or user initiated quality improvement projects and works to build value for… more
- Compass Group, North America (Ithaca, NY)
- …Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many ... personnel/nursing and medical staff + Performs duties of Central Supply technician as needed. Prepares work schedules, assigns personnel, evaluates work performance,… more
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