- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... Provides ongoing technical support and maintenance of production and development systems...locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance… more
- Trace Systems Inc (Portsmouth, VA)
- …the Service Desk. Enter problem reports into the automated tracking system for further technician support . + Manage tickets routed to Tier III for specialized ... versions) and MS Office 365. + Receive and resolve user calls related to hardware and software used by...to four (4) years of relevant experience for Tier II support roles, or four (4) or… more
- NANA Regional Corporation (Arlington, VA)
- …and rectify recurring issues for the end- user environment. + Provide thorough, in-depth, user support , format and load user data into customer tools. + ... Suvi is seeking a Technician (Field Service Representative) to support ...Travel up to 25% to deliver training. **Help Desk Support :** + Provide Tier I and Tier II… more
- Watershed Security (Norfolk, VA)
- …Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift ... 1 month of hire + Must possess an IAT II -level security certification as outlined in DoD 8570.01-M +...skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems:… more
- Global Dimensions (Springfield, VA)
- …HVAC training/certification. Knowledge and Skill Requirements: + Possess EPA 608 Type II (or Universal) or North American Technician Excellence (NATE) ... with engineering or scientific personnel to discuss plans, modifications, and user needs. + Reviews available plans, specifications, or drawings; determines the… more
- ManTech (Mclean, VA)
- MANTECH seeks a motivated, career- and customer-oriented **Dedicated Support Technician ** to join our dedicated support team in McLean, VA. In this role, you ... designing, and implementing fixes without escalating to Tier 3 support . + Deliver basic user training for...+ Familiarity with data transfer services. + IAT Level II certification. + Experience with ServiceNow ITSM and ITBM.… more
- CACI International (Chantilly, VA)
- …Desk Technician and Mission IT Operator, delivering both customer-facing support and direct operational monitoring to ensure continuity of service and rapid ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound incidents, service requests,… more
- Predicate Logic (Norfolk, VA)
- …Diploma/GED. + Must be Cyber Security Work Force (CSWF) certified for Information Assurance Technician Level II (IAT- II ). This requires one of the following ... Assess the usefulness of pre-developed application packages and adapt them to a user environment. + Coordinate and link the computer systems within an organization… more
- Oneida Technical Solutions (Fort Belvoir, VA)
- …new solutions for the DoD and commercial industries with consumer-driven technology. In support of the US Army Network Enterprise Technology Command (NETCOM) and the ... experience and a Secret Clearance. This role will also require an IAT-Level II Certification. Essential Functions + Supports the Government by performing a variety… more
- ENS Solutions (Reston, VA)
- …may be accepted in lieu of degree + DoD 8570.01-M Information Assurance Technician (IAT) Level II Certification such as Security+ CE, CCNA-Security, GSEC, ... control, and enterprise-wide platform stability. Conduct root-cause analysis for user -impact, policy misfires, broken workflows, and endpoint inventory issues.… more