- Grant Thornton (Dallas, TX)
- …portfolio of third-party CSM platforms, ensuring alignment with business goals and user needs + Overseeing and at times performing the setup, configuration, ... and communicating effectively + Measuring platform performance across multiple systems , identifying optimization opportunities and implementing improvements + Facilitating… more
- Cengage Group (Houston, TX)
- …the CIMA platforms, testing enhancements and optimizations to improve the user experience and platform effectiveness. + Conduct thorough investigations into platform ... trends. + Develop clear, concise, and comprehensive technical documentation-including user guides, manuals, API documentation, and release notes-for Customer… more
- Cornerstone onDemand (Houston, TX)
- …brand guidelines and prospect-specific branding requirements. + Create seamless, audience-tailored user experiences in demo and sandbox environments inclusive of all ... and improve key demo portals, ensuring up-to-date, relevant, and impactful content and user flows. + Create and manage demo assets such as performance review tasks,… more
- Highmark Health (Austin, TX)
- …business product backlog & prioritization, testing, prototyping, and defining customer/ user acceptance criteria. + Support various aspects of business analysis, ... business requirements definition and documentation, business user testing, business requirement traceability, and full product capability delivery (eg, user … more
- JPMorgan Chase (Plano, TX)
- …contributing to RFI/RFP responses. + Lead discovery meetings to understand user 's business priorities, their challenges and prescribe solutions that will solve ... customers. + Clearly differentiate JPM's products and services as well as provide user references to highlight JPM's value add to their business; Provide feedback to… more
- CVS Health (Austin, TX)
- …+ Responsible for fit-gap analysis, functional design, configuring the application, user acceptance testing and maintenance of the software solution. + Maintains ... up to date documentation in tracking tools. + Performs and supports user acceptance testing and creates necessary documentation including test plans, test scenarios,… more
- Realtor (Austin, TX)
- …consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, ... Foster a culture of innovation, accountability, and bold thinking, while building systems to scale execution and elevate product quality across lead management,… more
- ServiceNow, Inc. (Addison, TX)
- …of the Fortune 500(R). Our intelligent cloud-based platform seamlessly connects people, systems , and processes to empower organizations to find smarter, faster, and ... assimilating signals from multiple sources and present the information in a user -friendly way to the stakeholders: Revenue, Marketing, GTM, Customer and Partner… more
- Insight Global (Austin, TX)
- …with architects, developers, and administrators to achieve an exceptional user experience. * Provide expertise on Salesforce security, ensuring profiles, ... it makes it into the hands of the end user . * Write technical and functional documentation. * Contribute...4. Data experience, including working with data from multiple systems . 5. Basic knowledge of Salesforce Apex coding (preferred).… more
- Highmark Health (Austin, TX)
- …plans, business product backlog & prioritization, testing, prototyping, and defining customer/ user acceptance criteria. + Lead various aspects of business analysis, ... business requirements definition and documentation, business user testing, business requirement traceability, and full product capability delivery (eg, user … more