- Deloitte (Rosslyn, VA)
- …and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring effective use ... the onshore efforts for the Genesys solution ecosystem, assist in client management , technical grooming, defect resolution, RCA + Understanding of Genesys Engage… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …for gathering, managing, and prioritizing the collection, documentation, analysis, reporting , communication, and strategy of all system requirements, integrations ... skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does… more
- Amazon (Arlington, VA)
- …consumption within your existing customer base via account planning and territory management . * Accurately track activity and develop pipeline using a CRM ... (Salesforce), with the ability to leverage self-service reporting tools. * Innovate new and creative ways to...you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never… more