- Highmark Health (Richmond, VA)
- …and resolve problems impacting more complex application and/or database availability and service levels. + Contact vendor support when necessary to facilitate ... insurance business knowledge. **LICENSES/CERTIFICATIONS** **Required** + None **Preferred** + Vendor DBA Certifications for the relevant DBMS **Language (Other than… more
- Truist (Richmond, VA)
- …States of America) **Please review the following job description:** Service Delivery of Voice/VoIP/Mobility Telecom services from multiple strategic partners. ... Order placement and management of all aspects of the service delivery cycle. Lead and manage medium to large...support, expertise and training for IT teams. Manage the vendor relationship through feedback, collaboration and process improvements to… more
- SpartanNash (Norfolk, VA)
- …orders to support demand. + Evaluate efficient order quantities at the item and vendor level. Weigh integral costs against service level needs, to ensure the ... tactics to ensure a seamless flow of goods from vendor to Distribution Centers to support customers' demand. Attain...processes to deliver best practice supply chain fill rate ( service level) and inventory turn performance. + Monitor inventory… more
- Insight Global (Midlothian, VA)
- …They will work with IT, Business, and HR teams to oversee Workday service delivery and vendor support, along with drive continuous improvement solutions. ... coordinating with vendors to resolve issues and implement new solutions, and ensuring service delivery aligns with SLAs, company SOPs, and policies. The Analyst will… more
- Medtronic (Roanoke, VA)
- …Microsoft tools & other applications (ie, SalesForce.com) + Ability to meet vendor credentialing requirements + Excellent customer service skills + Excellent ... the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer… more
- Quality Technology Services, LLC (Ashburn, VA)
- …and budget requirements. + Maintain relationships with IT asset vendors and service providers. + Evaluate vendor performance and negotiate agreements for ... worked + Pet and Legal Insurance + Q-Rest Sabbatical Program + Q-Anniversary Service Award Program + Parental Leave for primary and secondary caregivers + Military… more
- Amazon (Arlington, VA)
- …lead constructive dialogue to resolve and prevent project issues. * Manage vendor procurement, and oversee professional service providers ensuring their skills ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company policies.… more
- ADP (Norfolk, VA)
- …reconciliation and other processes that govern the regular deliverables such as vendor invoices, QA, transaction processing + Provides service support related ... benefit providers to support client benefits administration, resolve eligiblity, vendor invoicing and claims issues. + Coordinates with back...programs to the client and internal business partners - service team via phone, CRM, email or in person,… more
- Navy Federal Credit Union (Vienna, VA)
- …counsel, as necessary, to fully remediate and address findings + Monitor vendor relationships to ensure product service and quality; escalate issues ... as appropriate + Contribute significantly to development of Objectives and Key Results (OKR), monitor performance and achievement regarding OKRs, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality… more
- PenFed Credit Union (Mclean, VA)
- …comprising IT Infrastructure, Security, Application, and business stakeholders. + Oversee vendor management and third-party service providers to ensure alignment ... with migration objectives and contractual commitments. + Lead project status meetings, provide clear communication and regular updates to executive leadership and stakeholders. + Identify potential risks and develop proactive solutions to address technical,… more