- GovCIO (Richmond, VA)
- …a referral to this job (https://careers-govcio.icims.com/jobs/7222/associate-service-desk- technician -%e2%80%93- tier -i-%28sca shift- 1 ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver... 1 **WHAT YOU'LL BE DOING** As a Tier 1 , you will have a strong… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support ... center accessible via internet website, toll free telephone, secure real-time text/ video chat, email, or postal mail and include non-medical counseling; financial… more
- Capital One (Mclean, VA)
- …in physical security systems or related technologies (eg, Certified Security Systems Technician , AWS, Network+).** + **At least 1 year experience with ... aligned with industry best practices and enterprise standards, while providing Tier 2 technical support. Collaboration with senior engineers and cross-functional… more