- Live Nation (Houston, TX)
- …artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades + Work through and correct guest concerns and ... complaints regarding security and customer service-related situations + Follow up with Security and Guest Services teams to ensure that service standards are met + Perform opening/running/closing duties according to Live Nation policy + Inform guests of Music… more
- IHG (San Antonio, TX)
- …staging, lighting, audiovisual, traffic flow, menus, decor, entertainment, group room blocks, VIP services, and approved method of payment. + Review daily posting of ... charges, resolve any discrepancies in a timely manner. Follow-up to ensure guest satisfaction. + Plan and conduct pre-event and post-event meeting with clients, guests, and catering staff. + Promote teamwork and quality service through daily communication and… more