- Trinity Health (Springfield, MA)
- …relative to the outside temperature for the safety and comfort of patients, visitors and staff of the hospital. + Following specific instructions operates high ... temperature hot water system on gas or oil, maintains an hourly log and reports malfunctions or calls contract service company, when necessary. + Continually monitors smoke recorder when operating on oil and cleans smoke monitor lenses as necessary. +… more
- Baystate Health (Springfield, MA)
- …high-reliability culture that prioritizes the safety of patients, staff, and visitors . The VP oversees incident management, risk mitigation, policy development, and ... proactive strategies to reduce harm while supporting the hospital's mission of delivering safe, high-quality, and patient-centered care. The VP of Safety and Regulatory Affairs also directs development and implementation of a system wide accreditation program… more
- VCA Animal Hospitals (Northboro, MA)
- …operates and is responsible for: + Customer service functions, including: greeting visitors , answering telephones, and guiding clients and their pets to exam rooms. ... + Scheduling and confirming appointments. + Placing outbound calls for follow-ups and reaching out to prospective clients. + Presenting and explaining fees, including processing payments. + Recommending, selecting, and obtaining products and services,… more
- Beth Israel Lahey Health (Boston, MA)
- …Ability to provide a high level of customer service to patients, visitors , staff and external customers in a professional, service-oriented, respectful manner using ... skills in active listening and problem solving. Ability to remain calm in stressful situations. **Age based Competencies:** Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult:… more
- Children's Hospital Boston (Boston, MA)
- …children, adolescents and young adults. + Receiving and/or registering patients, visitors and staff for appointments. + Facilitating patient flow through the ... clinic. + Collecting, verifying and recording required information, obtaining records, files and/or results for appointments and entering related information on appropriate computer systems. + Assisting clinician during examinations; obtaining, measuring and… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team members + Maintains a clean, orderly and safe environment for patients and visitors . Ensures exam rooms are kept clean, organized, and fully stocked + Performs ... point-of-care testing, clinical procedures, and assessments according to Health Center policies and procedures + Prepares patients for examinations, procedures, and treatments + Assists providers and nurses in the collection, processing, and tracking of forms… more
- Children's Hospital Boston (Boston, MA)
- …+ Provides positive and effective customer service to patients, families, and visitors , responding to routine inquiries and involving supervisors for complex issues ... + Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal + Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers + Schedules patient encounters and… more
- Children's Hospital Boston (Boston, MA)
- …grammar and accuracy. + Manages communication by answering calls, greeting visitors , drafting responses, and providing routine information within scope. + ... Coordinates schedules, meetings, and travel; organizes conferences and events by managing logistics, registrations, supplies, and materials. + Maintains departmental files, databases, and resource materials; compiles and distributes reports and information as… more
- State of Massachusetts (Worcester, MA)
- …to communicate effectively with a diverse group of employees, supervisors and visitors . * Skilled in the ability to follow oral and written instructions/directions. ... * Talent for establishing and maintaining harmonious working relationships and deal tactfully with others. * Working knowledge of the methods, materials, tools and equipment used in general institution/hospital housekeeping work. *__* *_Preferred… more
- Brockton Hospital (West Bridgewater, MA)
- …Demonstrates respect and regard for the dignity of all patients, families, visitors , and fellow employees to ensure a professional, responsible, and courteous ... environment. 1. Commits to recognize and respect cultural diversity for all customers (internal and external). 2. Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing… more