- Baystate Health (Palmer, MA)
- …regulatory agencies. Courteous and helpful in all interactions with patients, visitors , co-workers and health care providers. **6)** Participation in special ... projects or studies with minimal supervision. Orients and trains new employees and teaches students incorporating theory and clinical significance. **7)** Assists in maintenance and updating procedures through independent research to ensure current and… more
- Baystate Health (Springfield, MA)
- …following department standards. The incumbent uses discretion and judgment when screening visitors and telephone calls, and managing the PBO Compliance, Audit and ... Education office. Creates complex spreadsheets and other documents. Represents the department in resolving problems and exchange of information, interpretation of departmental policy and procedures. Adheres to system and department policies, and any and all… more
- Athena Health Care Systems (Webster, MA)
- …the ability to deal tactfully with personnel, residents, family members, visitors , government agencies/personnel and the general public. + Must possess leadership ... and supervisory ability and the willingness to work harmoniously with professional and non-professional personnel. + Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc.,… more
- Lawrence General Hospital (Lawrence, MA)
- …throughout the Hospital. + Reports injuries and accidents and/or errors to patients and visitors in a timely manner. + Completes and forwards an Incident Report when ... indicated using the Hospital's reporting system. + Responds to fires and/or fire drills using the appropriate procedure. + Follows the Tobacco Free Environment Policy. + Manages waste and hazardous materials in the proper manner. + Uses the Safety Data Sheets… more
- Beth Israel Lahey Health (Boston, MA)
- …Ability to provide a high level of customer service to patients, visitors , staff and external customers in a professional, service-oriented, respectful manner using ... skills in active listening and problem solving. Ability to remain calm in stressful situations. **Physical Requirements:** Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will… more
- Beth Israel Lahey Health (Needham, MA)
- …Ability to provide a high level of customer service to patients, visitors , staff and external customers in a professional, service-oriented, respectful manner using ... skills in active listening and problem solving. Ability to remain calm in stressful situations. **Age based Competencies:** Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months… more
- Erickson Living (Peabody, MA)
- …ones How you will make an impact: + Greet and direct our residents, visitors , and staff, handle questions and concerns efficiently + Receive emergency calls from ... residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner + Monitor all emergency pull cords for Independent Living residents + Track status of resident involved in a situation, ie transported to a… more
- Brockton Hospital (Brockton, MA)
- …Demonstrates respect and regard for the dignity of all patients, families, visitors , and fellow employees to ensure a professional, responsible, and courteous ... environment. + Commits to recognize and respect cultural diversity for all customers (internal and external). + Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing… more
- Beth Israel Lahey Health (Needham, MA)
- …Ability to provide a high level of customer service to patients, visitors , staff and external customers in a professional, service-oriented, respectful manner using ... skills in active listening and problem solving. Ability to remain calm in stressful situations. **Physical Nature of the Job:** Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature… more
- Brockton Hospital (Brockton, MA)
- …prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates with team members as well as other support ... service departments. This position is responsible for the documentation, communication and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC serves. High School… more