- Danaher Corporation (West Sacramento, CA)
- …with external customer expectations. + Capture and integrate Voice of Customer ( VOC ) and Voice of Sales (VOS) to inform data-driven marketing campaigns and ... content development. + Build and nurture strategic relationships with key industry experts, opinion leaders, and customers to enhance market influence. + Conduct in-depth portfolio reviews, competitive analysis, and market research to shape global marketing… more
- J&J Family of Companies (Santa Clara, CA)
- …and accelerate outcomes. + Voice of Customer → Product: convert VoC into shipped product/workflow improvements with Product, Engineering, Clinical/Medical Affairs, ... Commercial, Marketing/Education, Quality/Regulatory, and Security/Privacy. + Enterprise programs & partnerships: Identify and enable cross-region education frameworks, society/partner collaborations, initiatives, and journey harmonization that deliver… more
- J&J Family of Companies (Santa Clara, CA)
- …payer policy and patient access. + Provide internal and external voice-of-customer ( VOC ) feedback to guide strategy development. + Develop programs to train Sales ... Representatives and key economic customers on reimbursement issues. + Perform other duties as assigned. **Qualifications:** + Bachelor's degree in public policy, health economics, or life sciences required; Master's degree preferred. + 7-10 years of healthcare… more
- Datavant (Sacramento, CA)
- …Partner with Customer Success, Sales, and Marketing to develop an end-to-end VOC program, including tools, processes, and feedback loops that capture customer ... insights to inform product roadmaps and priorities. + **Develop Voice of Operations Programs:** Partner with Operations to gather and synthesize customer feedback that informs product roadmaps and priorities. + **Centralize Feedback: maintain a centralized… more
- Cabela's (Rocklin, CA)
- …+ promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. + ALL OTHER DUTIES AS ASSIGNED **_EXPERIENCE/QUALIFICATIONS:_** ... + Minimum Degree Required: High School Diploma or Equivalent + Experience: 2 to 4 Years in Retail Sales + Supervisor experience a plus **_KNOWLEDGE, SKILLS, AND ABILITY:_** + Ability to calculate figures and amounts such as discounts, commissions, and… more
- Edwards Lifesciences (Irvine, CA)
- …research designs, develops market research programs coordinating with the global VOC manager and demonstrates an in-depth understanding of commercial goals behind ... research * Ability to forecast product lines for short-term and long-term accuracy based on market development, sales trends, competition and changing market dynamics. * Ability to assess and understand market share, pricing, ASPs, competitive dynamics *… more
- Edwards Lifesciences (Irvine, CA)
- …research designs, develops market research programs coordinating with the global VOC manager and demonstrates an in-depth understanding of commercial goals behind ... research * Ability to forecast product lines for short-term and long-term accuracy based on market development, sales trends, competition and changing market dynamics. * Ability to assess and understand market share, pricing, ASPs, competitive dynamics *… more
- ServiceNow, Inc. (San Diego, CA)
- …products and facilitates adoption at scale + Solicit ongoing Voice of Customer ( VOC ), along with partner, field, support, and BUs' feedback on product roadmap to ... inform product strategy, identify candidates for customer programs and references + Develop best practices assets and conduct quarterly product onboarding sessions to drive adoption by customers and partners + Own community presence and adoption oriented… more
- ITT (Valencia, CA)
- …and positive results. + Serve as the voice of the customer ( VOC ) internally, track and present Customer Scorecards. + Maintain proactive communication and ... transparency on order status, risks, and resolutions. **Customer Solutions** + Remains calm and constructive in emotionally charged interactions with customers and delivers unwelcome news objectively with the appropriate sensitivity. + Identifies and drives… more
- SAP (Palo Alto, CA)
- …regional and global marketing. + **Reporting & Feedback:** Drive the Voice of Customer ( VoC ) for the domain, share field insights with product teams, and shape the ... FRE domain tooling. **Qualifications & Competencies** **_Required:_** + Bachelor's degree (MBA preferred) + 10 years of experience in enterprise software, cloud platforms, or AI-enabled development + A track record of shaping the domain agenda through… more