- Cognizant (Tallahassee, FL)
- …proactive outbound follow-up communications as necessary + Process orders and other related voice and non- voice tasks as needed to meet client needs **Role ... Requirements** + A High School Diploma or equivalent is required + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in foodservice or foodservice distribution is preferred but… more
- ManTech (Doral, FL)
- …telecom infrastructure. + Possesses in-depth knowledge of various telecom technologies ( voice , data, video systems), network protocols, and security standards, and ... + Relevant certifications such as Cisco Certified Network Professional (CCNP) - Voice or Collaboration, Avaya Certified Expert (ACE), or ITIL Foundation certificate… more
- Lamark Media (Boca Raton, FL)
- …for client and internal stakeholder engagement. + Experience building consistent brand voice and messaging. + Ability to evaluate media campaign performance using ... performance results to clients in a clear and persuasive manner. + Brand Voice & Messaging: Experience working with clients to develop consistent messaging and tone… more
- Medtronic (Jacksonville, FL)
- …business partners to develop new products. Your activities will include gathering Voice of Customer (VOC) feedback, defining customer needs, business case evaluation ... + Build relationships with key opinion leaders (KOLs) and physicians and gather Voice of Customer (VOC) feedback around projects and potential projects to complement… more
- MyFlorida (Fort Lauderdale, FL)
- …communication skills to follow up with callers after retrieving and documenting voice messages to address their concerns and questions. + Identify and analyze ... presentations held by the Department and Florida KidCare Outreach Program, lending your voice and ideas. + Participate with the local advisory committee, the KidCare… more
- Cognizant (Tallahassee, FL)
- …such as Contact Routing and CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording, Workforce Management and Quality Assurance for ... multi-channel contact management of voice , email, chat, SMS messaging, etc. to provide guidance, thought leadership and operational support as a highly skilled… more
- Veterans Affairs, Veterans Health Administration (Gainesville, FL)
- …vision, ability to distinguish basic colors, and ability to hear the conversational voice . Applicants and employees must have the capacity to perform the essential ... to distinguish basic colors, and ability to hear the conversational voice . Agencies may establish additional, job-related physical or medical requirements provided… more
- American Express (Sunrise, FL)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... Express brand. They take work seriously because they are more than just a voice on the phone, they're problem solvers and relationship builders. The people you will… more
- Verint Systems, Inc. (Tallahassee, FL)
- …testing, and packaging for both on-premise and SaaS offerings. + Championing the Voice IVA / IVR with internal and external stakeholders, driving adoption and ... technologies + Experience with AI and LLM + Experience with ASR and Voice technology + Experience with telecom + Strong leadership, project management, time… more
- Humana (Tallahassee, FL)
- …that are used to support Humana's members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market ... not limited to): Omni-channel - "Queuing, routing, and experience", Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call… more