- Capgemini (New York, NY)
- …required automations. * Configure and optimize platform components such as Dialog GPT, Voice and Chat Bot. * Ensure secure and scalable integration with enterprise ... systems via REST APIs, Webhooks, and authentication protocols. * Analyse conversational data and user engagement metrics generated by the KORE.ai platform. * Build and maintain Tableau dashboards to visualize KPIs, performance trends, and user behaviour… more
- Cengage Group (New York, NY)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . **What you'll do here:** We are seeking an experienced… more
- M&T Bank (Amherst, NY)
- …grow with a focus on the future. **About the Role** Our agents serve as voice of the Bank by providing an outstanding service experience for inbound and outbound ... customer servicing events related to Digital and Card exclusions and denied transactions. We also respond to requests from Internal departments for information required regarding investigations or disputes. We work to mitigate fraud loss and assist our client… more
- UHS (Johnson City, NY)
- …Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my ... Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life &… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... define the future of American Express. American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers' businesses every day. Within GCS, the Small Business Product,… more
- City of New York (New York, NY)
- …community, and governmental partners o Strategize, and develop plans to increase community voice in NYC Service and the City of New York programming, and build ... external partner support of office initiatives - Cross-Sector Collaborations + Project Management Manage and execute effective practices to plan, efficiently deliver, and evaluate all strategic priorities, including outreach to internal city agency… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... define the future of American Express. **Job Description: Senior Manager - Global Pricing Strategy** The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world… more
- Amazon (New York, NY)
- …Supplier Operations, and Category Management, often via writing. *Be the Voice of Customer with key internal Amazon stakeholders. *Prioritize collaboration with ... selling partners to maintain high levels of customer engagement and mindshare. *Analyze results to evolve sales strategy over time and inform the business. *Build pipeline development and management best-practices for the Amazon Business portfolio of services… more
- Catholic Health (Buffalo, NY)
- …+ Communication skills which may be inclusive of approach, tone of voice , speed of communication, respectfulness and non verbal communication. + Physical assessment ... - Application of the assessment into the aging process; examples may include height/weight, skin integrity, ADL's, bowel and bladder control. + Technical skills - incorporates knowledge of age related physical and mental changes in performing technical skills;… more
- Amazon (New York, NY)
- …power sponsored products ads - Surface qualitative and quantitative insights as the voice of the advertisers to shape product direction and ensure product-market fit ... - Scale ad product adoption across advertisers, agencies, and tool providers - Collaborate with and leverage the expertise of analytics, legal, PR, sales, and marketing teams to drive product definition and adoption Your contributions will be highly visible… more