- Intuit (Mountain View, CA)
- …Mailchimp. This role requires a strategic, analytical thought leader to steer our Voice of Customer (VoC) program, which measures trends in customer sentiment and ... thought partner to executive leaders to help anticipate and diagnose business trends, acting as an ambassador for the customer perspective + Work closely with… more
- SF Fire Credit Union (San Francisco, CA)
- …management skills + Experience working with a creative team (designers, animators, writers, acting and voice talent, etc) + Analytics experience and data-driven ... mindset + General marketing experience is a plus + Knowledge of WordPress and content management systems a plus + Excellent communication skills, with high attention to detail + Confidence and curiosity in asking questions for clarification, willingness and… more
- Wolters Kluwer (Torrance, CA)
- …compliance, streamline workflows, and deliver exceptional user experiences for tax professionals. Acting as the voice of the customer, the Lead Technology ... CCH Axcess platform. + Implement customer feedback loops and Voice of Customer (VOC) activities to continuously improve tax...improve tax workflows and compliance features. + Represent the voice of the customer through direct engagement with tax… more
- Proofpoint (San Francisco, CA)
- …that Proofpoint deployments are successful. Consistently gather feedback to identify trends and acting as the voice of the customer, provide that structured ... able to articulate customer business requirements and serve as the customer voice internally, even anticipating customer needs based on common scenarios experienced… more
- Intuit (Mountain View, CA)
- …extended product management team to contribute across Intuit platforms. + Be customer-obsessed, acting as the voice of Intuit's developers and customers in ... creating world-class web and mobile applications. **Qualifications** Qualifications + 8+ years delivering world-class platform products and systems for front-end applications, specifically in web and mobile for large scale SaaS offerings. + Experience… more
- JPMorgan Chase (Palo Alto, CA)
- …leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that ... provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency,… more
- JPMorgan Chase (Palo Alto, CA)
- …leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that ... provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency,… more
- Amazon (San Francisco, CA)
- …network solutions. (50-75% travel) - Work collaboratively with stakeholders across the organization, acting as the Voice of the Customer when making technical ... recommendations - Investigate customer contacts, drilling into unique and complex networking issues to support T1, T2, and T3 Agents. - Be part of the on-call roster and handle incidents. - Ability to travel both domestically and internationally (<50%). This… more
- Intuit (San Diego, CA)
- …and retention. This involves conducting journey mapping to pinpoint friction points and acting as the customer's voice by utilizing insights from surveys, ... interviews, and engagement metrics. Collaborate with teams like User Research and Market Research, proactively identifying and addressing gaps in the customer journey to boost satisfaction and outcomes. Cultivate a deep curiosity for customer behavior through… more
- Zoom (Santa Barbara, CA)
- …We are looking for a Product Engineer focused on customer deployments for Agentic Voice AI to lead the deployment of next generation Zoom Virtual Agents. Leveraging ... LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the Team The Zoom Virtual Agent team is… more