- Coinbase (Albany, NY)
- …will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics ... outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of… more
- Amazon (New York, NY)
- …designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly ... technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around… more
- Lumen (Albany, NY)
- …Expect Next** \#LI-JS1 **The Role** We are looking for a hands-on AWS Enterprise Voice Engineer to design, develop, and implement scalable voice solutions in the ... systems using AWS technologies. You'll work closely with cross-functional teams to bring voice services to life-from concept to deployment. The role reports to the… more
- Amazon (New York, NY)
- …or equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer, with at ... VPC, CloudFormation) - AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with… more
- Mastercard (Harrison, NY)
- …base? Come join the Customer Solution Center as our newest Solutions Architect supporting Cobrand New Business Development. The Customer Solutions Center sits at ... influence and revenue for Mastercard. As the Director, Solutions Architect - Cobrand New Business Development, you will work...product and services vision to life * Provides informal " voice of the market" input to inform internal Product,… more
- Sprinklr (NY)
- …to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high ... availability, low latency, and global scalability - powering mission-critical voice communication in our CCaaS plaIorm. This is a **hands-on leadership role** where… more
- Coinbase (Albany, NY)
- …will work closely with finance, CX, HR, compliance and data science teams. * * Architect and lead core data modeling initiatives: * Architect our core data models. ... will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics… more
- Google (New York, NY)
- …complex projects. In close partnership with multiple Directors and VPs, you will architect and co-deliver a visionary People Plan. This requires a delicate balance ... & Culture leadership decisions. When required, you will be the trusted voice of your partnered leaders, acting as influential communicators and strategic advisors.… more
- Amazon (New York, NY)
- …architectures and modern data strategies. You will act as the voice -of-the-customer throughout engagements and lead both technical delivery and business development ... 360 and MarTech transformation programs for Fortune 500 enterprises * Architect and design end-to-end Customer Experience Platforms including customer data platforms… more