- Confluent (Richmond, VA)
- …of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and advocate to work ... and advocate for the customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while… more
- Amazon (Arlington, VA)
- …designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly ... AWS - Capture and share best-practice knowledge amongst the AWS solutions architect community - Author or otherwise contribute to AWS customer-facing publications… more
- Amazon (Arlington, VA)
- …designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly ... AWS - Capture and share best-practice knowledge amongst the AWS solutions architect community - Author or otherwise contribute to AWS customer-facing publications… more
- Amazon (Arlington, VA)
- …designing In-Memory architectures leveraging AWS services. In-Memory DB Specialist Solutions Architect will work closely with the Database Services team, Business ... applications on AWS for our customers. Key job responsibilities - Represent the voice of the customer; bring customer feedback to product teams to influence feature… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …**Other Job Specific Skills** + Advanced experience in analysis and design of voice networks, LAN and WAN data networks, wireless networks, and/or network management ... systems to support voice and data services. + Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis. + Knowledge… more
- Amazon (Arlington, VA)
- …designed from the ground up to be omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This is a highly ... technical position for someone who can dive deep, build complex, AWS-optimized architectures, and help customers accelerate their adoption of AWS services. Your broad responsibilities include: owning the technical engagement and ultimate success around… more
- Amazon (VA)
- …adoption of Kuiper broadband solutions in aviation Key job responsibilities * Be the voice of the customer to influence the roadmap of new features and service ... capabilities. * Incubate and launch new solutions to enable customer use cases. * Understand the technical requirements of our customers and work closely with the product management and engineering teams to guide the direction of our product offerings and… more
- Amazon (Arlington, VA)
- …work experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer working with ... VPC, CloudFormation) - AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with… more
- Amazon (Arlington, VA)
- …equivalent experience - 3+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer working with ... VPC, CloudFormation) - AWS Professional level certifications (eg, Solutions Architect Professional, DevOps Engineer Professional) preferred - Experience with… more
- Sprinklr (VA)
- …to lead the architecture and technical direction of our next- gen voice infrastructure. You'll be responsible for building carrier- grade systems with high ... availability, low latency, and global scalability - powering mission-critical voice communication in our CCaaS plaIorm. This is a **hands-on leadership role** where… more
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