- Northrop Grumman (Melbourne, FL)
- … voice communications. Additional duties: + Plan, manage and implement complex voice designs in support of customer requirements. + Develop technical ... Northrop Grumman Enterprise Classified Solutions is seeking a senior level Cisco Voice Engineer that has experience in designing, implementing, and maintaining Cisco… more
- Coinbase (Tallahassee, FL)
- …teams building customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define and execute a strategy ... experiences. * Partner with Product and CX to use metrics, customer feedback, and voice -of- customer insights to improve quality and performance. * Provide… more
- Coinbase (Tallahassee, FL)
- …by designing treatments that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Nestle (Palm Beach Gardens, FL)
- …between sales and marketing as well as other cross functional partners by providing voice of customer . This person also needs to be effective in influencing ... of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, budget… more
- Hilton (Tallahassee, FL)
- …a high\-volume contact center \(daily volumes exceeding 10,000 contacts\), handling both voice and nonvoice customer contacts + Command of Microsoft PowerPoint, ... This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in...in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive to provide personalized… more
- Cardinal Health (Tallahassee, FL)
- …with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on ... Job Description **_What Customer Success contributes to Cardinal Health_** Commercial Technologies...the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio… more
- PagerDuty (Tallahassee, FL)
- …achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback ... award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief... Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility… more
- C&S Wholesale Grocers, Inc. (Miami, FL)
- …and maintains best practices, and drives improvements across the organization through the voice of the customer to strengthen retention and satisfaction. **Job ... to help feed local families, neighbors, and communities. As a Sr. Manager, Customer Experience, you will work collaboratively with customers to enhance their overall… more
- Confluent (Tallahassee, FL)
- …and advocate for the customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Safran (Sarasota, FL)
- …the relationships necessary to facilitate information/contact as required with all levels of the customer operation; * Be the voice of the customer : o ... Customer Support & Sales Mgr (Individual Contributor) **Job...**Domain** Performance and Support **Job field / Job profile** Customer services and support - Customer support… more