- Chewy (Plantation, FL)
- …reduction roadmaps, managing processes, influencing for prioritization and advocating for the Voice of the Customer to stakeholders. + Program manage ... an **Associate Director of Program Management** to join our Customer Care (CC) Program team. In this role, you...value stream initiatives that lead to a defect free customer experience and seamless execution. You will partner directly… more
- KBR (Clearwater, FL)
- …team will consist of approximately 15-20 indirect reports from these functions + Connect voice of the customer with operations value stream through linkage with ... control Engineering Program to meet contractual development milestones and other customer deliverables + Lead and manage triple constraints (cost, schedule,… more
- Wolters Kluwer (Tampa, FL)
- …+ Develop and maintain comprehensive product documentation and roadmaps. + Represent the voice of the customer through direct engagement and VOC activities. + ... user experience improvements, and market-facing initiatives to ensure our offerings meet customer needs and align with business objectives. This role also includes… more
- ITW (Tallahassee, FL)
- …trends to inform product development and strategic direction. + Serve as a key voice of the customer , collaborating with R&D and Marketing on emerging ... revenue and share, and leading cross-functional efforts to deliver a superior customer experience. **Key Responsibilities** + Serve as the strategic lead and… more
- Shaw Development, LLC (Bonita Springs, FL)
- …and regulatory environments affecting both domestic and international markets. Represent the voice of the customer in product development roadmaps. CORE ... management, engineering, and operations teams to align sales strategy with customer needs and product capabilities. Provide insights into competitor activities,… more
- Navy Federal Credit Union (Pensacola, FL)
- …established standards, change control, policies, and procedures + Provides exceptional customer service + Perform other duties as assigned Qualifications + Ability ... to present findings and conclusions clearly and concisely + Ability to exercise initiative, produce desired results, and achieve objectives + Effective attention to detail + Effective research, analytical, and problem-solving skills + Practical verbal,… more
- ManTech (Doral, FL)
- **MANTECH** seeks a motivated, career and customer -oriented **VOIP Engineer** to join our team in **Doral, FL.** **Responsibilities include but are not limited to:** ... + Leads the operation and maintenance efforts for audiovisual technologies. + Responsible for developing and implementing plans for the troubleshooting, repair, and upgrade of AV system equipment. + Interfaces with users, technology vendors, and stakeholders… more
- Sharecare (Tallahassee, FL)
- …services + Responsible for creating client profile, Quarterly Business Reviews and gathering Voice of the Customer (VOC) through NPS (Net Promoter Score) and ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- GovCIO (Tallahassee, FL)
- …customers and company leadership to maintain the product direction and represent the true voice of the customer . + Serve as the primary product manager, managing ... other iterative development approaches. + Gather, manage, and prioritize customer requirements. + Act as the customer ...prioritize customer requirements. + Act as the customer advocate articulating the user's needs, working closely with… more
- JPMorgan Chase (Tampa, FL)
- …product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer ... with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops and implements a comprehensive… more