- Cushman & Wakefield (Tampa, FL)
- …experiences in the workplace. + Collaborate with cross functional teams to obtain Voice of the Customer data (quantitative and qualitative) to capture service ... + Responsible for delivering results related to all employee experience and customer satisfaction KPIs. + Have the ability travel occasionally to support special… more
- CBRE (Tallahassee, FL)
- …in pilots of new technologies and develop Account-specific Technology Roadmaps. + Act as the " voice " of the customer in translation of customer needs to ... Agile development team by properly codifying intent, creating user stories, sizing work efforts, prioritizing needs and summarizing issues. + Work closely with the business and Digital & Tech professionals including Product Managers, Designers, Systems… more
- Trane Technologies (Panama City, FL)
- …mechanical/electrical application as related to equipment/processes. + Communication skills to articulate voice of the customer . + Ability to coach, advise and ... develop teammates and peers. + Bachelor's degree in engineering preferred. High school diploma or equivalent required. We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply. **Compensation:** Salary Range:… more
- Cherry Bekaert (Coral Gables, FL)
- …monitor potential new offerings through trends research + Align with Client Experience - Voice of the Customer + Integrate with RSLLs, Strategic Tax Domain ... Leaders, and IPLs + Communication & Education Strategy + Create and Drive "launch" plan for tax solution sets and new offerings + Align with Marketing and Internal Communications + Align with Learning & Development **What you bring to the role:** + Bachelor's… more
- Eliassen Group (Tallahassee, FL)
- …+ Set the product roadmap and vision, driving value realization by translating the customer voice and needs into product features, specifically for MS Teams. + ... Work with teams to design and deliver products to customers, ensuring MS Teams is effectively integrated and utilized. + Own and prioritize the backlog of user stories that squad members will use to inform their work, with a focus on MS Teams-related tasks. +… more
- Trinity Health (Fort Lauderdale, FL)
- …barriers to access & growth. Build & deploy alignment strategies. Serve as the voice of the customer (VOC) for internal stakeholders, + build relationships & ... foster collaborative work environments + Building and Maintaining Relationships + Visiting referring physicians and their staff to strengthen connections, + understand their needs, and address any concerns. + Facilitating Communication + Serving as a point of… more
- Eliassen Group (Tallahassee, FL)
- …like Jira, ensuring timely delivery through agile sprint cycles . Acting as the voice of the customer and advocating for enhancements that improve external ... workforce management and compliance . Demonstrating strong critical thinking skills when evaluating the broader impacts of system changes . Ensuring the integrity and operational effectiveness of SAP Fieldglass from both functional and technical perspectives .… more
- University of Miami (Miami, FL)
- …Planning, Performance Management, Goal setting, Engagement Survey Results/Action Planning).14. Represents the voice of the customer as a key stakeholder for HR ... programs and initiatives, and acts as a critical member of the change team.15. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are… more
- Chewy (Plantation, FL)
- …critical in supporting our enterprise-wide Omnichannel migration initiative, delivering seamless customer experiences across voice , email, and chat channels. As ... actions, and routing strategies + Own end-to-end technical delivery of customer communication experiences + Analyze real-time and historical contact center data… more
- Zoom (Tallahassee, FL)
- …enablement teams to align timing, positioning, and execution. + Acting as the voice and champion of the customer -leveraging insights from customers, internal ... reports. We're looking for someone with a deep understanding of customer experience (CX), self-service automation, and AI-driven technologies. Zoom Virtual Agent… more
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