- Amazon (Atlanta, GA)
- …organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle ... require the ability to build relationships and capture and synthesize the voice of the customer . Typically owning either a full program or a program region, the… more
- CARMAX (Buford, GA)
- …service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for ... way your career should be! **General Summary:** Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and… more
- Carter's/OshKosh (Atlanta, GA)
- …enhance product findability, checkout ease, size guidance, and overall digital conversion. 30% Voice of Customer (VoC) & Satisfaction Programs + Own and evolve ... IMPACT:** This role will focus on uncovering actionable insights related to customer satisfaction, in-store and digital user experience, and frontline feedback to… more
- Microsoft Corporation (Atlanta, GA)
- …Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering ... will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role,… more
- Michaels (Atlanta, GA)
- …and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including ... Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and...Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** +… more
- Insight Global (Smyrna, GA)
- …tasks. Communicate articulately and clearly with customers. Maintain a clear speaking voice during all customer interactions. Listen to customers with patience ... Job Description The contract Customer Service Representative will provide exceptional customer...wpm, computer literacy, articulate communication abilities, a clear speaking voice , and the capacity to listen with patience and… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …that support customer experience goals and communicate UKG's value proposition. * Voice of the Customer : Gather and analyze customer feedback to ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our… more
- PagerDuty (Atlanta, GA)
- …changes, degradations, outages, end of life and other relevant updates. + Represent the voice of the customer to inform our sales process or product roadmap. ... a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level,… more
- Amazon (Atlanta, GA)
- …with operations leadership at our test sites * Identify requirements and capture " voice of the customer " product/service feedback to influence product design and ... product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new… more
- Amazon (Atlanta, GA)
- …cloud-native architectures and modern data strategies. You will act as the voice -of-the- customer throughout engagements and lead both technical delivery and ... Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will… more