• Operations Engineer, Deployment & Ramp,…

    Amazon (Atlanta, GA)
    …organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle ... require the ability to build relationships and capture and synthesize the voice of the customer . Typically owning either a full program or a program region, the… more
    Amazon (07/03/25)
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  • Customer Advisor

    CARMAX (Buford, GA)
    …service at all times by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. ♦ Meet or exceed CarMax guidelines for ... way your career should be! **General Summary:** Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and… more
    CARMAX (08/08/25)
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  • Senior Manager, Consumer Insights…

    Carter's/OshKosh (Atlanta, GA)
    …enhance product findability, checkout ease, size guidance, and overall digital conversion. 30% Voice of Customer (VoC) & Satisfaction Programs + Own and evolve ... IMPACT:** This role will focus on uncovering actionable insights related to customer satisfaction, in-store and digital user experience, and frontline feedback to… more
    Carter's/OshKosh (06/07/25)
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  • Azure Advanced Cloud Engineer 2 - Customer

    Microsoft Corporation (Atlanta, GA)
    …Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering ... will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role,… more
    Microsoft Corporation (08/08/25)
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  • Retail Customer Service Team Member

    Michaels (Atlanta, GA)
    …and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including ... Store - ATL-CANTON, GA Deliver friendly customer service, help customers shop our store, and...Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** +… more
    Michaels (08/03/25)
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  • Customer Service Specialist

    Insight Global (Smyrna, GA)
    …tasks. Communicate articulately and clearly with customers. Maintain a clear speaking voice during all customer interactions. Listen to customers with patience ... Job Description The contract Customer Service Representative will provide exceptional customer...wpm, computer literacy, articulate communication abilities, a clear speaking voice , and the capacity to listen with patience and… more
    Insight Global (08/08/25)
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  • Customer Experience Strategy Lead

    UKG (Ultimate Kronos Group) (Atlanta, GA)
    …that support customer experience goals and communicate UKG's value proposition. * Voice of the Customer : Gather and analyze customer feedback to ... engaged employee resource groups, and caring leaders value every voice and support you in doing the best work...you. **About the team:** At UKG, we believe exceptional customer experiences are the foundation of long-term success. Our… more
    UKG (Ultimate Kronos Group) (05/24/25)
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  • Ford Pro Solutions Customer Success Manager

    Ford Motor Company (Atlanta, GA)
    …their ROI of the solution(s) + Cross-functional internal collaboration to advocate for the voice of the customer to all relevant stakeholders internally and with ... A successful Customer Success Manager has exceptional communications skills, a...will be their primary point of contact during the customer life cycle. You will partner with the … more
    Ford Motor Company (08/08/25)
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  • Principal Customer Success Manager…

    PagerDuty (Atlanta, GA)
    …changes, degradations, outages, end of life and other relevant updates. + Represent the voice of the customer to inform our sales process or product roadmap. ... a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level,… more
    PagerDuty (08/01/25)
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  • Product Launch - Customer Solution Manager…

    Amazon (Atlanta, GA)
    …with operations leadership at our test sites * Identify requirements and capture " voice of the customer " product/service feedback to influence product design and ... product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new… more
    Amazon (07/15/25)
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